Single Mum - Struggling to get realistic SOA

savergrant

How much are you paying for her phone contract, and how much for yours?
I really hope this is the deal she is on;

https://shop.ee.co.uk/sim-only/pay-as-you-go-phones

because it is only a 30 day contract. You can cancel it and just lose the money you have paid for the month.

savergrant

If ee has the best reception where you live the nofrills operator rwgmobile would be a good fit. Their BASIC plan would suit your daughter. and TEASER PLUS probably you.

https://www.rwgmobile.wales/rates-plans-eng-per/

If other networks give as good coverage in your area lyca and lebara are slightly cheaper, they use 02 and Vodafone respectively. But a lot depends on what contract you are locked into.

Pre_Approved_Junkie

savergrant said:

How much are you paying for her phone contract, and how much for yours?

No, hers was 2 years.Mine is SIM only for £13 and that ends March this year.

MikeJXE

I used to be with EE until their prices rocketed up.

Changed to Plusnet at half the price and still on EE masts and the best coverage 

However I think they all belong to BT now 

Pre_Approved_Junkie

MikeJXE said:

I used to be with EE until their prices rocketed up.

Changed to Plusnet at half the price and still on EE masts and the best coverage 

However I think they all belong to BT now 

Mike, I'd quite happily not have a mobile at all, but I've just started up doing Avon as a rep to boost my income (the other income in my SOA) and it's useful to keep customers updated about their orders.

I will definitely be phoning EE tomorrow though thanks to everyone's advice.

savergrant

Did you get a 'free' phone with your daughter's plan?
If not the early termination charges might not be too bad. They may also be willing to move her onto a cheaper contract, here's hoping.

Pre_Approved_Junkie

savergrant said:

Did you get a 'free' phone with your daughter's plan?
If not the early termination charges might not be too bad. They may also be willing to move her onto a cheaper contract, here's hoping.

To be totally honest, I can't remember what the deal was with her phone. I definitely didn't pay anything upfront for it as I wouldn't have been able to do that. This is from the email back then.

Pre_Approved_Junkie

I need to go to bed now. I'll report back tomorrow evening on how I got on. Thanks everybody.

Sarahwithlove

It may be that it ends up being one of those expensive lessons for you to learn. Your deal with EE is rubbish, sorry! Please get yourself a better one when your sim only ends. 

savergrant

The ee situation seems to be complicated by the fact op's daughter broke her phone, so there may very well be two phone repayments going on, but definitely agree with the need to get out of the contract as soon as possible. On the face of it though she is paying £29 for an iPhone se on pretty near unlimited usage, £700 over the full contract which is not extortionate (although I don't know iphones)