FTTP now available

iniltous

If the ISP initially chosen and any subsequent changes of ISP use Openreach FTTP , then switching providers is similar to as it is now with ADSL/FTTC , you advise the new company and leave it to them , on the day of changeover, OR ( in the background )  software reroute your ONT connection from the old ISP network to the new ISP network, as you state , the new ISP probably provides you with a new router that you connect to the ONT yourself ….this isn’t local loop unbundling ( LLU ) primarily because there isn’t a local loop involved.

If you had Openreach and switched to an alternative network ( like a City Fibre for example ) or vice versa the other provider would provide their own network and ONT , so you would have 2 ONT’s in your property, the new provider should not touch the original providers ONT .

Ofcom are supposedly introducing a method of switching between different FTTP networks that only needs the consumer to deal with the ‘new’ provider,  but anyone switching between different FTTP networks for the time being , would have to contact the losing provider themselves otherwise they would be paying for both services.

PowerDev

iniltous said:

If the ISP initially chosen and any subsequent changes of ISP use Openreach FTTP , then switching providers is similar to as it is now with ADSL/FTTC , you advise the new company and leave it to them , on the day of changeover, OR ( in the background )  software reroute your ONT connection from the old ISP network to the new ISP network, as you state , the new ISP probably provides you with a new router that you connect to the ONT yourself ….this isn’t local loop unbundling ( LLU ) primarily because there isn’t a local loop involved.

If you had Openreach and switched to an alternative network ( like a City Fibre for example ) or vice versa the other provider would provide their own network and ONT , so you would have 2 ONT’s in your property, the new provider should not touch the original providers ONT .

Ofcom are supposedly introducing a method of switching between different FTTP networks that only needs the consumer to deal with the ‘new’ provider,  but anyone switching between different FTTP networks for the time being , would have to contact the losing provider themselves otherwise they would be paying for both services.

Thanks, seems a bit messy to have second ONT if you switch?.  Or is it just done by software? 
And I take it there is just one Fibre line to the new road cabinet and then to each Customer who requests a fibre service?  The new blue tubes and the single Road cabinets have just gone in round here. 

I remember LLU as the process at each exchange (building? - 21 of those in 0118) to enable ISPs other than BT to use the copper route to premises.  .    

iniltous

Openreach FTTP doesn’t come from a cabinet, other providers may have different network architecture, Alt Nets by definition don’t  use Openreach network, they install their own .
If OR , CF and Zzoom ( for example ) were all available at the same location it’s possible the roads and footpaths could be excavated each time they each installed their networks.

If you use an alternative network, as the name suggests, it’s a different network to Openreach’s so connecting to that network doesn’t involve OR network , (apart from the Alt Net may use OR physical network infrastructure like poles and joint boxes not the fibre cables ) , even if this single point if contact switching service goes live, if someone goes from Openreach FTTP to CF FTTP, they will have 2 ONT’s etc.
It’s conceivable that some properties could have 3 or 4 networks to chose from and if they used all of them at various points in time , they would have a 3 or 4 network connections.

The only software switching would be if someone switches ISP and the new  ISP happen to use the same underlying network as the customers current ISP, each network only needs to be installed once.

If you switch networks , the old network isn’t removed, if fact , the contract you sign stipulates that even if you leave that provider, their equipment has to remain in the property even if you don’t intend to ever use it again.

molerat

A question around gaining supplier doing all the leg work.  What happens when you move supplier and from OR FTTC to OR FTTP ?  Does the gaining supplier still do it all as I assume OR will remove the copper from the pole when they install the fibre.  Does the old supplier need "informing" ? Or is it just they want you to contact them to offer a deal they previously couldn't ?

iniltous

Moving from FTTC to FTTP using Openreach has a few variables, simply upgrading with the same ISP , that should present no issues, moving from FTTC to a FTTP with a different ISP providing the FTTP could require more than contacting the new ISP,
It probably will depend on if you are taking a phone service with the FTTP provider, or if you are not ,
 if not , then chances are you will need to let the FTTC provider know you are leaving, if taking a phone service with the FTTP service provider and porting the existing number from the FTTC provider , that should cease the FTTC , taking a random number from the FTTP provider, you probably need to cease the FTTC yourself.

molerat

Everything seems to have gone to plan, the FTTC broadband went off whilst OR were installing the fibre from the pole, they hadn't touched the copper so old supplier must have disconnected it.

PowerDev

molerat said:

Everything seems to have gone to plan, the FTTC broadband went off whilst OR were installing the fibre from the pole, they hadn't touched the copper so old supplier must have disconnected it.

Hi Molerat, what happened about your daughter's house and the Tree issues? 

PowerDev

I see the original OFCOM announcement about making switching Broadband provider easier was made in 2021
https://www.ofcom.org.uk/news-centre/2021/easier-than-ever-to-switch

April 2023 position
https://www.ofcom.org.uk/advice-for-businesses/switching/switching-broadband

And a July 2023 warning post to businesses.
https://www.ofcom.org.uk/complaints/complain-about-phones-or-internet-services/changing-provider

The above links and more
https://www.ofcom.org.uk/search?query=switch+broadband+provider&site-search-submit=

molerat

PowerDev said:

molerat said:

Everything seems to have gone to plan, the FTTC broadband went off whilst OR were installing the fibre from the pole, they hadn't touched the copper so old supplier must have disconnected it.

Hi Molerat, what happened about your daughter's house and the Tree issues? 

They threaded the fibre cable through the tree branches !

They didn't remove the copper as it came under "too difficult", just took the NTE off, tucked the cable in and fitted the ONT onto the backbox.

molerat

molerat said:

Everything seems to have gone to plan, the FTTC broadband went off whilst OR were installing the fibre from the pole, they hadn't touched the copper so old supplier must have disconnected it.

And the "telephone" light was lit on the router and working on the original number (although they can't ring out at the moment because as they never used the line they still have an old pulse dial phone !)