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FTTP now available
Comments
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iniltous said:The priority exchange program is irrelevant, the survey network note is present , potential line of sight issues , means that the CBT for your address is on effectively on same pole as existing copper connection, but at survey they realised that it’s not a straightforward route , if the pole were directly at the front or rear of the property and the installation would be ‘simple’ it would show , overhead , no anticipated issues .
The chances are the DSL checker should also show KCI2 or two stage install, in effect , should you order FTTP , before you get a contractual date , Openreach visit and put in place any mitigation needed to get around the potential line of sight issue , although not your issue , typically that network note would be if a large tree were between the pole and the property, then tree pruning would be arranged, in your case it could mean that they confirm access to the pole in someone else’s garden is available etc, in other words, they try to remove issues so that on the contractual day they don’t ‘fail’
If the mitigation cannot be arranged, say for example the home owner with the pole refuses access to it , then the delay isn’t OR ‘fault’ so no compensation due.
Against WBC FTTP and under FTTP Install Process, is KC12 Assure.
David.0 -
It’s KCI 2 not KC12 , Keeping Customers Informed ( KCI ) , WBC FTTP , Wholesale Broadband Connect Fibre to the Premises .
So as explained, FTTP is available, OR are aware of the potential difficulties, and will look at this in two stages ( should you order ), the first stage will be to locate the issue or issues , plan to get around it or them , possibly do some preparatory work to reduce the amount of work for the second stage , the second stage ,OR having provided the means to get past the obstacle or obstacles, will install the service.0 -
iniltous said:It’s KCI 2 not KC12 , Keeping Customers Informed ( KCI ) , WBC FTTP , Wholesale Broadband Connect Fibre to the Premises .
So as explained, it’s available, OR are aware of the potential difficulties, and will look at this in two stages ( should you order ), the first stage will to be locate the issue or issues , plan to get around it or them , possibly do some preparatory work to reduce the amount of work for the second stage , the second stage ,OR having provided the means to get past the obstacle or obstacles, will install the service.Thank you iniltous, you've been very hepful, I think I now understand things a bit more.Can you tell me what the CSP looks like? A peculiar looking 'thing' has recently appeared outside the window of a flat not far from me.David.0 -
This is the type of CSP that Openreach use on external walls , it’s basically a point where the external grade optical cable from the CBT ( the ‘egg box’ type external block ) is ‘spliced’ to the internal grade optical cable than runs to the ONT fitted inside the property
https://dexgreen.com/products/fiber-optic-demarcation-box
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iniltous said:This is the type of CSP that Openreach use on external walls , it’s basically a point where the external grade optical cable from the CBT ( the ‘egg box’ type external block ) is ‘spliced’ to the internal grade optical cable than runs to the ONT fitted inside the property
https://dexgreen.com/products/fiber-optic-demarcation-box
Thanks, no this is a small white dish thing. I though it might be a CSP, but it's nothing like that.
David.0 -
It probably nothing to do with Openreach , possibly some other network providers kit0
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Dolor said:My FTTP connection is via an existing telephone wire duct from a gulley in the street. The line is connected to an external Customer Service Point: a box on the external wall. You then need to decide where you want the wall-mounted mode ( Optical Network Terminal). The supplier will need to drill a hole (similar size to Sky) to connect the ONT to the CSP. You then plug your router (no modem needed) to the ONT.0
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ONT , optical network termination, it does the job of a modem , obviously even in the UK , there are many FTTP network providers and there will be a variety of kit used , some may be combined ONT/router, the ONT that Openreach use have an RJ45 / LAN port that connects to the WAN port of a separate router with an Ethernet ‘cable’2
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iniltous said:ONT , optical network termination, it does the job of a modem , obviously even in the UK , there are many FTTP network providers and there will be a variety of kit used , some may be combined ONT/router, the ONT that Openreach use have an RJ45 / LAN port that connects to the WAN port of a separate router with an Ethernet ‘cable’0
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