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Used car from main dealership missold
in Consumer rights
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If you bought the car before you had seen the brochure, or knew about the feaure then they don't have to do anything.
Especially these days with the chip shortages.
See this a lot of forums where a new car is brought out. People pick up a brochure before seeing a car & expect that spec. Yet when produced the spec has changed. All covered under the above.
Thank you all for throwing in your thoughts.
Every generation blames the one before...
Mike + The Mechanics - The Living Years
One of my colleagues recently bought a BMW from a dealership. After purchase he noticed it didn't show the current road speed on the speedometer like his previous car despite having the hardware to... he asked the official BMW dealership if they'd update the software and what the cost would be... or his options having it done by a third party garage and he was explicitly told that they were not allowed to and having it done anywhere would invalidate his warranty.
In fact they said that unless it was installed during manufacture, it would was impossible to install without invalidating the warranty and BMW had implemented digital checks to identify whether the software had been changed.
For clarity, not the speed he's travelling - the current speed limit of the road he's travelling down.
Some modern cars show "30" on the speedometer when travelling on a 30mph speed limit road for example.
I'm staggered. Did you not build together the exact spec and did you not get a print out?
When we have ordered cars, cars worth a lot more than the average price, we've got a print out to ensure all is there.
If they can't do something by the time its going to build, I would have safely assumed they would have advised us.