Amazon Direct, Section 75

Hi All! 
I am looking at purchasing an Iphone through amazon, and would, as always opt to use a credit card for section 75 protection.

I know there is a grey area with marketplace purchases,

however, as this is from amazon directly, would I be covered? 

Cheers,
«13

Comments

  • born_again
    born_again Posts: 19,682 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    If you want real protection buy direct from Apple. Avoiding any protentional issues.

    Why exactly are you citing S75 & exactly what are you worried about.
    Life in the slow lane
  • PRDMKT
    PRDMKT Posts: 86 Forumite
    Third Anniversary 10 Posts Name Dropper
    If you want real protection buy direct from Apple. Avoiding any protentional issues.

    Why exactly are you citing S75 & exactly what are you worried about.
    Amazon is £56 cheaper than apple direct. I am not worried rather skeptical and like to have the protection just in case.

    Thanks for your response but it doesn't really answer my question 
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    PRDMKT said:
    If you want real protection buy direct from Apple. Avoiding any protentional issues.

    Why exactly are you citing S75 & exactly what are you worried about.
    Amazon is £56 cheaper than apple direct. I am not worried rather skeptical and like to have the protection just in case.

    Thanks for your response but it doesn't really answer my question 
    Hi, if you buy from Amazon and anything goes wrong (in my experience of Amazon, never - am I just lucky?) - you just have to go to your orders page, click on the item you ordered and you'll be given some choices. If you want to return items you very rarely, in my experience, even have to give a reason, unless it's faulty. Even then that's a waste of time because you'll get a full refund. BUT you do have to do everything via the amazon site and your own amazon account. 

    You can be sceptical, that's fine and I would advise anyone to use a credit card when buying from anywhere, really, as long as the statement is paid off, in full, every month. 

    When I buy from Amazon it's set up to take the money from my credit card anyway so all I have to do is press the button. Don't forget to check delivery too because sometimes they set it so you pay for delivery when there's sometimes a free delivery option as well. 

    There isn't a grey area with marketplace purchases because they are covered by amazon. Again, I've never had any trouble.

    You should be absolutely fine as long as you use your amazon orders page should something go wrong. They usually get on the case straight away.

    I've just ordered quite a few things from amazon and am not expecting any problems.

    If anything goes drastically wrong, you can always use their dispute service. And then, if all else fails, try Section 75

    Obviously only my own opinion and experiences. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MalMonroe said:
    PRDMKT said:
    If you want real protection buy direct from Apple. Avoiding any protentional issues.

    Why exactly are you citing S75 & exactly what are you worried about.
    Amazon is £56 cheaper than apple direct. I am not worried rather skeptical and like to have the protection just in case.

    Thanks for your response but it doesn't really answer my question 

    There isn't a grey area with marketplace purchases because they are covered by amazon.
    Covered by Amazon, but, possibly, not covered by s75. Hence grey area.
    Not that I'm  saying s75 cover adds much in this case, but it's a different kettle of fish.

  • MikeJXE
    MikeJXE Posts: 3,848 Forumite
    1,000 Posts Second Anniversary Name Dropper
    MalMonroe said:
    PRDMKT said:
    If you want real protection buy direct from Apple. Avoiding any protentional issues.

    Why exactly are you citing S75 & exactly what are you worried about.
    Amazon is £56 cheaper than apple direct. I am not worried rather skeptical and like to have the protection just in case.

    Thanks for your response but it doesn't really answer my question 
    Hi, if you buy from Amazon and anything goes wrong (in my experience of Amazon, never - am I just lucky?) - you just have to go to your orders page, click on the item you ordered and you'll be given some choices. If you want to return items you very rarely, in my experience, even have to give a reason, unless it's faulty. Even then that's a waste of time because you'll get a full refund. BUT you do have to do everything via the amazon site and your own amazon account. 

    You can be sceptical, that's fine and I would advise anyone to use a credit card when buying from anywhere, really, as long as the statement is paid off, in full, every month. 

    When I buy from Amazon it's set up to take the money from my credit card anyway so all I have to do is press the button. Don't forget to check delivery too because sometimes they set it so you pay for delivery when there's sometimes a free delivery option as well. 

    There isn't a grey area with marketplace purchases because they are covered by amazon. Again, I've never had any trouble.

    You should be absolutely fine as long as you use your amazon orders page should something go wrong. They usually get on the case straight away.

    I've just ordered quite a few things from amazon and am not expecting any problems.

    If anything goes drastically wrong, you can always use their dispute service. And then, if all else fails, try Section 75

    Obviously only my own opinion and experiences. 
    On the other beside of the coin I bought something from Amazon in July last year on my credit card that was registered with them 

    I wasn't one for checking my statement in detail just looked for large amounts that might not be me 

    However in November I noticed Amazon prime £12.86 and thought thats not me and Amazon prime isn't £12.86.

    Looking back it was on the previous 3 months at different £12. ? So I contacted Halifax my card issuer 

    After a bit of too and fro they refunded me the 4 debits and it was declared a clone card in the states signed up to Amazon prime US. The different £12 odd was due to currency exchange Halifax blocked the card and issued a new one.

    I didn't use Amazon again till 9th Jan to purchase something for £69, checked my statement on Monday and there again on the 10th was Amazon prime £12. Odd.

    Contacted Halifax who refunded me and blocked my card and the new one came today

    So I guess I'm unlucky and will be reluctant to use Amazon again 
  • DullGreyGuy
    DullGreyGuy Posts: 17,540 Forumite
    10,000 Posts Second Anniversary Name Dropper
    edited 20 January 2023 at 12:01PM
    PRDMKT said:
    Hi All! 
    I am looking at purchasing an Iphone through amazon, and would, as always opt to use a credit card for section 75 protection.

    I know there is a grey area with marketplace purchases,

    however, as this is from amazon directly, would I be covered? 

    Cheers,
    There isnt a grey area with Marketplace purchases, its straightforward that you have a middleman in the equation and so no S75 protection.

    Buy from Amazon UK and you'd have S75 for what its worth... with an organisation like Amazon, and at least my experience of them, its not worth too much unless you have insider knowledge that they are about to go bust. 
  • There isnt a grey area with Marketplace purchases, its straightforward that you have a middleman in the equation and so S75 protection.


    I know it's a typo (should be no) but does change the meaning for anyone reading.


    Let's Be Careful Out There
  • PRDMKT
    PRDMKT Posts: 86 Forumite
    Third Anniversary 10 Posts Name Dropper
    There isnt a grey area with Marketplace purchases, its straightforward that you have a middleman in the equation and so S75 protection.


    I know it's a typo (should be no) but does change the meaning for anyone reading.


    But this isn't a marketplace purchase, it's direct from Amazon, so presumably the s75 applies?
  • PRDMKT said:
    There isnt a grey area with Marketplace purchases, its straightforward that you have a middleman in the equation and so S75 protection.


    I know it's a typo (should be no) but does change the meaning for anyone reading.


    But this isn't a marketplace purchase, it's direct from Amazon, so presumably the s75 applies?
    Yes S75 does apply as you are buying direct.

    What DGG was pointing out  that when you stated
    PRDMKT said:
    I know there is a grey area with marketplace purchases,
    It's not a grey area,  it very clear S75 doesn't apply
    Let's Be Careful Out There
  • DullGreyGuy
    DullGreyGuy Posts: 17,540 Forumite
    10,000 Posts Second Anniversary Name Dropper
    PRDMKT said:
    There isnt a grey area with Marketplace purchases, its straightforward that you have a middleman in the equation and so S75 protection.


    I know it's a typo (should be no) but does change the meaning for anyone reading.


    But this isn't a marketplace purchase, it's direct from Amazon, so presumably the s75 applies?
    Assuming its from Amazon UK... if it was Amazon US, Amazon EU etc then technically you'd have the same problem though if a bank spotted it may be more 50/50

    S75 however just replicates your rights to your bank... useful for overseas transactions where dealing with a foreign legal system is difficult or if a company goes bust or to ground but not sure what significant benefit you'd get with it -v- dealing with a large multinational like Amazon. S75 doesnt give you any additional rights.
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