Another warm home discount question

poppy12345

Spoonie_Turtle said:

HillStreetBlues said:

Spoonie_Turtle said:

No, the table was of the thresholds for the WHD for people claiming Tax Credits.  It was from the gov.uk WHD eligibility page.

That's what I read.
The checker doesn't seem to account for any children.

Ahhhh just had a look and if you tick Child Tax Credits as well as WTC it asks about children and number of adults. 

I ticked WTC only and then it asks how many children and between what ages. When i put the figure £18,000+ it then said "no entitlement" so i don't understand that table you posted with the figure of £20k if you have 1 child.

HillStreetBlues

The link Spoonie gave
https://www.gov.uk/government/publications/warm-home-discount-eligibility-statement-england-and-wales/warm-home-discount-eligibility-statement-england-and-wales#tax-credits-income-threshold

Statutory guidance Warm Home Discount: eligibility statement (England and Wales)

To focus the Warm Home Discount rebates on the lowest income households, only those in receipt of either Tax Credit (and not another qualifying benefit) with an income below a threshold will meet the low-income criteria.

Threshold table

                        No Children              1 Child

Single adult	16,047	20,837

Spoonie_Turtle

poppy12345 said:

Spoonie_Turtle said:

HillStreetBlues said:

Spoonie_Turtle said:

No, the table was of the thresholds for the WHD for people claiming Tax Credits.  It was from the gov.uk WHD eligibility page.

That's what I read.
The checker doesn't seem to account for any children.

Ahhhh just had a look and if you tick Child Tax Credits as well as WTC it asks about children and number of adults. 

I ticked WTC only and then it asks how many children and between what ages. When i put the figure £18,000+ it then said "no entitlement" so i don't understand that table you posted with the figure of £20k if you have 1 child.

Weird, the checker must be wrong then.  

HillStreetBlues

Spoonie_Turtle said:

Weird, the checker must be wrong then.  

It accounts for an extra adult (so 2 adults get  £23,950 as per table) but all children are ignored

poppy12345

HillStreetBlues said:

Spoonie_Turtle said:

Weird, the checker must be wrong then.  

It accounts for an extra adult (so 2 adults get  £23,950 as per table) but all children are ignored

It still doesn't explain why £17,000 and £18,000 earnings meant a refusal. OP hasn't said what their annual earnings are anyway so we will continue to guess.

Spoonie_Turtle

If all else fails, the checker gives an address to write to
110552 Warm Home Discount Scheme
PO Box 26965
Glasgow
G1 9BW

HillStreetBlues

poppy12345 said:

It still doesn't explain why £17,000 and £18,000 earnings meant a refusal. OP hasn't said what their annual earnings are anyway so we will continue to guess.

JT_MAAT said:

I did check that. I am a single adult with 1 child and don't earn over £20,837.

With the information he OP has provided  according to the  statutory guidance OP should be getting WHD

sheramber

The OP says the website stated she was eligible so , presuming she is using the same ons as others here , her income must b under the £16.000 figure.

GemGina

JT_MAAT said:

It is a terraced house 

That's why. 

I'm having trouble with this too, I get Universal Credit with the housing benefit element, so I rang the helpline when I didn't receive a letter to be told I don't qualify. The reason is because it's a terrace house. 

I have the EPC reports for my house and also the reports for my 2 sister's houses (we all live in the same street).

Their houses are semi-detached and mine is listed ad a mid-terrace (there are 4 houses joined together with an alleyway between mine and next door). All 3 are listed as 89 square metres in size.

Their houses have a C energy rating mine has a D.

So my house costs more to heat according to the EPC report but I don't qualify because it's a terrace house.

I manually changed the house to a semi-detached on the eligibility checker and it came up "Please wait for a letter" "You’re probably eligible for £150 off your electricity bill for winter 2022 to 2023."

So it looks like that's the reason, terrace houses don't qualify.

poppy12345

GemGina said:

JT_MAAT said:

It is a terraced house 

So it looks like that's the reason, terrace houses don't qualify.

I believe end terraced houses can qualify too. I'm mid terrace and don't qualify. 3 doors from me is end terrace and does qualify. No idea if all mid terraces won't qualify. I'm sure some would.