RWG Mobile Voicemail

in Mobiles
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ArdoArdo Forumite
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Just wondering if anyone is using voicemail on RWG?

I followed the instructions to dial *123*1# to turn on voicemail and a message says it is enabled. When I dial 269 the reply is that there is no mailbox for my number.

RWG say that it is activated.

Replies

  • ProDaveProDave Forumite
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    What happens if you phone your phone from another and don't answer it, does it let you leave a voicemail?
  • ArdoArdo Forumite
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    A message saying that the Now mobile is not available, please try later. No option to leave a message.

  • savergrantsavergrant Forumite
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    Just tried and working fine for me, tried ringing my daughter's phone (switched off) and tried ringing my own number. Each time "your call has been forwarded to the nowmobile messaging service..." I have done nothing to set it up.
    Not a phone setting is it?






  • alanjones60alanjones60 Forumite
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    Is your mailbox number set? The number you need is +447870020555
  • ArdoArdo Forumite
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    Is your mailbox number set? The number you need is +447870020555
    Hi, yes I have checked with that number in the settings but it gives the same answer that there is no mailbox for my number.

    I'm wondering if this is because I ported a number into RWG some time ago but the voicemail system hasn't been configured for the new number? I try asking RWG again I think.

  • edited 18 January at 7:01PM
    savergrantsavergrant Forumite
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    edited 18 January at 7:01PM
    That isn't the number I have got. The number I have got is the one on their faq page;

    Dial 269 from your RWG Mobile phone to enable, set and listen to voicemail 
    To check your voicemail when overseas please dial +44 7973 102 269 
    To disable voicemail dial *123*2# from your keypad 
    To enable voicemail dial *123*1# from your keypad 

    Actually i have got their full number and I haven't put that in, it must have updated automatically as I have never turned voicemail on or off
  • savergrantsavergrant Forumite
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    Is your mailbox number set? The number you need is +447870020555
    From a quick search that number appears to be plusnet mobile?
  • alanjones60alanjones60 Forumite
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    Is your mailbox number set? The number you need is +447870020555
    From a quick search that number appears to be plusnet mobile?
    Really? I have never used voicemail on rwg, i looked at the voicemail settings and that was the number that was in my phone settings
  • savergrantsavergrant Forumite
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    Rwg website says call 269 to setup voicemail and listen to messages. I can't remember setting it up but I have just dialled it and get through to voicemail.
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