help needed - bargain won - but seller refused payment and item no longer available

hazzer_2

Hi i won a real bargain on ebay - leather jacket for £11. The buyer had option of buy it now for £125 - or start bidding at 99p There was no reserve!!

I eventually won jactket for £11 - paid immediately via paypal - and 24 hours later seller refunds with a unclear explaination just saying jacket no longer for sale. .

Have emailed them several times - no joy.

I am fuming - poor explanation - obviously they are slightly annoyed at losing out to a bad auction.

Where do I stand?

No feedback left - if i leave negative - then obviously she can leave negative which i do not want.

Can ebay help - or any one else been in this situation.

thanks

jaffa30

The sad thing about it is ebay wont do much bar put a strike against them. start the non performing seller
http://pages.ebay.co.uk/help/contact_us/_base/index.html?tier0=report_problem.html

Its happened to me once and it gets right on ya wick when they do that.
as for the feedback IMHO i would neg them to let other know what they are like , but its up to you

Hintza

hazzer wrote:

No feedback left - if i leave negative - then obviously she can leave negative which i do not want.

Are you (wo)man or mouse. Leave a factual negative. More moral backbone is required on EBay to stop such practises. Pain in the backside I know, but what else can you do.

By the way a negative hurts sellers more than buyers!!

bleugh

consider it tough luck..............
sorry, but chances are that the seller is a normal bloke, like you or me trying to make a profit

i'm sure if the tables were turned you'd have done your best to get out of the sale

Hintza

bleugh wrote:

consider it tough luck..............
sorry, but chances are that the seller is a normal bloke, like you or me trying to make a profit

i'm sure if the tables were turned you'd have done your best to get out of the sale

Well, start the auction at the minimum price you are willing to accept!!

soolin

bleugh wrote:

consider it tough luck..............
sorry, but chances are that the seller is a normal bloke, like you or me trying to make a profit

i'm sure if the tables were turned you'd have done your best to get out of the sale

I would hope we wouldn't!

I'm sure there are very few of us on here that haven't got to the end of an auction, seen the winning price and gone 'oh no'.

HOwever, I hope that we would all bite the bullet and send the item, after all it was won fair and square and if that is what it sold for then that is what it was worth on that day.

Going back to the OP, you cannot force him to sell however as already said make sure you do the non performing seller complaint and leave a well worded negative to warn other potential bidders.

Soo

Enterian

I'm sure they can't be many here who have not also had the "oops I dropped it and broke it" message after winning a bargain! I know I have.

I've also lost money on a 99p sale that I've honoured.

Perhaps I'm just a mug!

Enterian

lisyloo

I've also lost money on a 99p sale that I've honoured.

Perhaps I'm just a mug!

No you weren't a mug at all. What you did was right.

However if you weren't prepared to sell for 99p then why put it on at that price.
You should only put items on for the minimum you are prepared to let them go for otherwise you are wasting everyones time.

Enterian

lisyloo wrote:

No you weren't a mug at all. What you did was right.

However if you weren't prepared to sell for 99p then why put it on at that price.
You should only put items on for the minimum you are prepared to let them go for otherwise you are wasting everyones time.

Agreed, it was my first sale, I learned from it!

fatboyonadiet

I've sold something at a loss once and several times sold things less then what I've seen them go for but you take the hit and move on and think of all the times a bidding war starts and things go well over what they're worth (once got £370 for a phone going around £200 normally, will never forget that!)

angelcake

I always send goods and I know some of the buyers have had great deals!! I was selling a pair of coach lamps, they went for £60, I later followed up and looked on the blokes website and he had them for sale for £600!!!!! - luckily they weren't mine and I was selling them for a neighbour!! Although if it was me and now more experienced I would have a reserve!!