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Santander paying in cheque by app

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Comments

  • milleniumaire
    milleniumaire Posts: 95 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Unfortunately I've given up trying to use the Santander mobile app for scanning cheques as it never works.  Despite happily taking the photos of the front and back, it ALWAYS then goes on to say "Poor image quality".  I have a dark background by a window and the amount of light doesn't get any better than this!  Poor software is the only conclusion.
  • Catplan
    Catplan Posts: 448 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Never had an issue with paying in cheques, has always been printed ones right enough not hand written.
  • molerat
    molerat Posts: 35,367 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think the answer is as posted earlier a black, not blackish or dark, background.  I put mine on top of my black tablet case and have no problems, all sorts using anything else.
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