Processor's speed was meant to be 3.60ghz but is actually 2.40ghz! Aaargh! Shady seller??

[Deleted User]

Sounds totally correct for a typical laptop processor - here is a screenshot from Taskmanager on one of my laptops - you can see the processor spec in the top right 2.3Ghz, but at the bottom you can see it is running at just under 4Ghz right now in "turbo" mode.




Download HWINFO64 and have a look at this:



The processor will automatically scale up to max speed when needed, but will also throttle back when temperature or power consumption is too high.

Typically on battery they will throttle more aggressively then when plugged in. Look at the power settings in Windows and use high performance if you need it.

GDB2222

To answer the question, why not ask for £100 off, and accept £50? It looks like quite a capable laptop, and I expect it will perform well for years. 

For multiple office documents, processor speed is less important than having lots of memory, and 16GB is masses. The documents generally don’t need any processing whilst sitting in the background.  

GDB2222

John Lewis are selling exactly this machine, but with 8gb of RAM, for £370.

I am not sure whether extra ram can be installed?

If you check the full spec, they also say that the processor speed is 4.2ghz.

https://www.johnlewis.com/asus-vivobook-15-x1500-laptop-intel-core-i5-processor-8gb-ram-512gb-ssd-15-6-inch-full-hd-silver/p109521944

interstellaflyer

GDB2222 said:

John Lewis are selling exactly this machine, but with 8gb of RAM, for £370.

I am not sure whether extra ram can be installed?

If you check the full spec, they also say that the processor speed is 4.2ghz.

https://www.johnlewis.com/asus-vivobook-15-x1500-laptop-intel-core-i5-processor-8gb-ram-512gb-ssd-15-6-inch-full-hd-silver/p109521944

That's the maximum turbo frequency according to Intel

https://www.intel.co.uk/content/www/uk/en/products/sku/208658/intel-core-i51135g7-processor-8m-cache-up-to-4-20-ghz/specifications.html

interstellaflyer

mich_52 said:

MikeJXE said:

if you wanted 3.6 and got a 2.4 that might not do the work how does a refund make it better ? 

I could use the refund to change the processor? Who knows? I don't have a clue, that's why I am here asking. 

Unlikely to be viable on a laptop, the CPU is soldered to the board in most laptops.

letsbehonest

Neil_Jones said:

https://ark.intel.com/content/www/us/en/ark/products/208658/intel-core-i51135g7-processor-8m-cache-up-to-4-20-ghz.html

Configurable TDP-up Base Frequency 2.40 GHz. Configurable TDP-up Base Frequency is a processor operating mode where the processor behavior and performance is modified by raising TDP and the processor frequency to fixed points.

Or in plain English:  its designed to throttle down when its not doing anything particularly intensive and throttle up when it is.  So this is normal behaviour.

Ghz figures don't mean anything these days.  If they did we'd be on about 1000Ghz by now putting out more heat than the system would be able to disperse.  Speed is more about the architecture/make-up of the processor than the raw clock speeds.

A very good answer 5 stars.