Processor's speed was meant to be 3.60ghz but is actually 2.40ghz! Aaargh! Shady seller??

10 Posts

Hi to the experts out there!
I'd love your advice about the below,
So I bought a laptop online believing it was going to come with a proceesor's speed of 3.60ghz but the speed is actually 2.40ghz. Aaargh!
I wanted to return it because the speed of the processor is important as I've got to run many demanding tasks at the same time (not gaming, just many (MANY!) Microsoft office documents/applications at the same time) but the seller is offering me a partial refund so I can keep the laptop and not return it.
Now, the seller is asking how much I'll be happy to receive in terms of refund to keep the laptop but I don't know how much I should ask for.
The laptop works perfectly fine to be honest (with the exception of the processor's speed of course) it is new and it was sold to me at a very good price, and I definitely don't have enough health to deal with a return process right now.
How much should I ask to be refunded?
Descriptions of this laptop:
ASUS vivobook
Condition: As I've said, new
Price: £479
Intel i5-1135G7
16 GB RAM
SSD Capacity: 512 GB
By the way, system's window shows the following specification for the processor: @2.40 GHz, 2419 Mhz, 4 core(s), 8 logical processors.
Please, be kind on me-I'm not feeling quite well right now =(
Thank you in advance!
I'd love your advice about the below,
So I bought a laptop online believing it was going to come with a proceesor's speed of 3.60ghz but the speed is actually 2.40ghz. Aaargh!
I wanted to return it because the speed of the processor is important as I've got to run many demanding tasks at the same time (not gaming, just many (MANY!) Microsoft office documents/applications at the same time) but the seller is offering me a partial refund so I can keep the laptop and not return it.
Now, the seller is asking how much I'll be happy to receive in terms of refund to keep the laptop but I don't know how much I should ask for.
The laptop works perfectly fine to be honest (with the exception of the processor's speed of course) it is new and it was sold to me at a very good price, and I definitely don't have enough health to deal with a return process right now.
How much should I ask to be refunded?
Descriptions of this laptop:
ASUS vivobook
Condition: As I've said, new
Price: £479
Intel i5-1135G7
16 GB RAM
SSD Capacity: 512 GB
By the way, system's window shows the following specification for the processor: @2.40 GHz, 2419 Mhz, 4 core(s), 8 logical processors.
Please, be kind on me-I'm not feeling quite well right now =(
Thank you in advance!
0
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Replies
So you could be unhappy it is only 2.4GHz, or happy it can go to 4.2GHz.
Or accept GHz is not the be all and end all of CPU performance.
Where was this listed, and what did the listing specifically state?
Ebay
Nothing more important than what I said in the post.
What does "single core turbo maximum speed of 4.2GHz" mean?
By the way, system's window shows the following specification for the processor: @2.40 GHz, 2419 Mhz, 4 core(s), 8 logical processors.
Then do you think this processor will be able to reach 4.20 GHz when I am running all those demanding tasks (I mentioned in my post) at the same time?
By the way, system's window shows the following specification for the processor: @2.40 GHz, 2419 Mhz, 4 core(s), 8 logical processors.
https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html