o2 mobile question

james_smitha

Hi All,

When I was with Three, my phone displayed the caller's number, usefull if they called while I was out walking my dog but had left the phone at home

Do I miss something or don't o2 do this?

Many thanks

Neil_Jones

Remember callers can hide their number via the normal 141 route or spoof it and not all phones (depending on the app) can cope with this.  Caller ID is supported on pretty much all providers

https://community.o2.co.uk/t5/Tech-Support/Incoming-calls-no-caller-ID/td-p/1574030 suggests this may be an issue with your account, so speak to o2.

james_smitha

Neil_j  Many thanks to you. It turned out that the try out call had not yet happened, but when it did every thing met my expectations.

Have a good Christmas

james_smitha

H Every one

South warwickshire where I live, as on O2's coverage checker says there is good 5g.

I'm trying to find out how to try the service for 30 days without exorbidant cost.

As on O2's F-B messenger they expect me to believe that I can't, I find it hard to believe that this does not breach a resume of consumer laws such as distance selling act.

Here and now their 4g is pityful, I'm expected to believe that their £10 sim is not a reliable try out. Three walks all over O2 that I see but have doubts about

Many thanks

Neil_Jones

Get a free PAYG sim.

If you just want to monitor the signal, get a free PAYG sim, stick it in your phone and wander around with it.

If you want to check call quality and mobile speed and whatever else, just stick £10 or something on PAYG and use it as normal.

Coverage checker maps occasionally lie.  No substitute for going out to places with a network.

savergrant

Neil_Jones said:

Get a free PAYG sim.

If you just want to monitor the signal, get a free PAYG sim, stick it in your phone and wander around with it.

If you want to check call quality and mobile speed and whatever else, just stick £10 or something on PAYG and use it as normal.

Coverage checker maps occasionally lie.  No substitute for going out to places with a network.

Would a free sim be able to tell you if you were getting 5g though? Possibly you could select 5g only in connections.
You mention o2 and be wary of three, but there are other options;
https://www.moneysupermarket.com/mobile-phones/sim-only/5g-sim-only/

You could try a 1 month contract on virgin (o2) or lebara (vodafone) without committing to spending a fortune.

james_smitha

savergrant  Yes I have an o2 sim as above. The problem is that I suspect that the speeds to my mobile router are being throttled.

Yes indeed 'be wary of three' After a lot of time on the phone they finally admit that they refuse to unlock 5g routers that they did not sell even though there is no 3 branding on them

savergrant

Not sure how much of that I understood. I think you mean the sim is in the router, and you are then connecting devices to it and experiencing slow speeds despite the coverage checker being OK. Don't really get the 3 unlocking bit, presumably the router was used on 3 and you wanted it unlocked to use on o2. If so I don't think mobile providers are obliged to unlock routers the same as they do phones.
Anyway I think I would reserve judgement and advise you try the sim directly in a 5g compatible phone before making conclusions about the network. Just out of interest are any neighbours or family members using 5g locally and getting different experiences?

james_smitha

savergrant  What I was trying to put across earlier was that I strongly suspect O2 of throttleing my speeds, they are very poor compared to Three in the same device.

After a number of phone calls and fibs from Three, they now admit they out of spite they refuse to supply an unlock code to my Huawei 5g router even though they supply unlock codes for 4g routers. So I can't try my O2 sim in the 5g router.

Both of my mobile routers where brought privately, I have a sim only plan

eDicky

So why would the router need to be unlocked by Three if it was not supplied by them..?

savergrant

eDicky said:

So why would the router need to be unlocked by Three if it was not supplied by them..?

I am not sure but would guess the router was produced to be compatible with 3, and possibly the manufacturer either doesn't have an agreement with o2, or prefers to sell them separately for each network.  Iirc unlocking a device requires collaboration between network and manufacturer, maybe they don't talk anymore?