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Reasons to give for refusing a smart meter
Hi all,
We're on that dreaded THTC tariff no-one knows about and I know time is running out and SSE will be wanting to change us over and I suspect they will use the opportunity to force a smart meter on us.
I don't really fancy one because of what I've heard about energy companies all to readily switching them into pre-payment modes.
I know I'll be told I'll be getting a new meter soon but I'd prefer a non-smart meter.
Does anyone know if these still exist or are they all smart meters now. And if so I think I'll need to quote the rule book to them so they don't force a smart meter on us. Can anyone tell me what I should say?
Thanks.
We're on that dreaded THTC tariff no-one knows about and I know time is running out and SSE will be wanting to change us over and I suspect they will use the opportunity to force a smart meter on us.
I don't really fancy one because of what I've heard about energy companies all to readily switching them into pre-payment modes.
I know I'll be told I'll be getting a new meter soon but I'd prefer a non-smart meter.
Does anyone know if these still exist or are they all smart meters now. And if so I think I'll need to quote the rule book to them so they don't force a smart meter on us. Can anyone tell me what I should say?
Thanks.
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Comments
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At one time we were inundated with calls to change to smart meter and I always said no thanks. now I have one I wouldn't be without it.1
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The rule book says that they are allowed to fit a smart meter with or without your permission as your old meter reaches end of life.
If that's what you wish to quote, then feel free, but I'm not sure it's going to help you.3 -
the rule book says if they need to replace your existing meter then they can replace it with a smart meter.
you can refuse a smart meter if your existing meter doesn't need replacing but don't have the right to demand a replacement dumb meter if it does (and you dont get to decide if it needs replacing or not).
as for suggestions. you could phone them and ask if they have any analogue meters or refurbished meters and ask if they will install one for you (the answer might be no if they just dont have the stock).
or you could ask the smart meter be installed and made dumb (not sending info) but from what ive read some will and some wont do this.
the only other suggestions ive heard is to get an old dumb meter yourself. pay for it to be refurbished and certified. then pay your supplier to fit it. dont know if that would work or how you would make it happen. it would cost a bundle but if you really care that much.Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.0 -
https://www.which.co.uk/consumer-rights/advice/do-i-have-to-accept-a-smart-meter-aLLKl9O63dbM#what-is-a-smart-meterAlternatively, the Electricity Act 1989 states that you can arrange to have your own meter installed:1(1) Where a customer of an authorised supplier is to be charged for his supply wholly or partly by reference to the quantity of electricity supplied, the supply shall be given through, and the quantity of electricity shall be ascertained by, an appropriate meter.(2) If the authorised supplier agrees, the meter may be provided by the customer (who may provide a meter which belongs to him or is made available otherwise than in pursuance of arrangements made by the supplier); but otherwise it shall be provided by the authorised supplier (who may provide a meter which belongs to him or to any person other than the customer).(2A) An authorised supplier] may refuse to allow one of his customers to provide a meter only if there are reasonable grounds for his refusal.0
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Gerry1 said:(2A) An authorised supplier] may refuse to allow one of his customers to provide a meter only if there are reasonable grounds for his refusal.
if musk wanted to do it then he could afford to buy a whole shipment of old meters and get them certified but theres probably a limit to how far a resonable normal person is willing to go to avoid having a smart meterAlmost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.0 -
If the main reason you don’t want a smart meter is because you’ve heard that companies can change you to PAYG, simple solution to that is pay your bills & it won’t happen. I really don’t understand all this fuss about smart meters, mine has save me a fortune10
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Yes, Mobtr has cut to the chase here. OP - a supplier will only change a meter to PAYG if there is persistent debt, a customer is refusing to engage with them or the customer is engaging but is making any impact on the debt or it’s getting worse. If you keep your payments up to date then there would be no reason for them to change you over, as said, so nothing to worry about. Hopefully that’s set your concerns at rest.(Also as an added point - these days there is relatively little difference between cost on DD and cost on PAYG - for some users PAYG electricity can actually be cheaper, in fact!)🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her4 -
Gerry1 said:https://www.which.co.uk/consumer-rights/advice/do-i-have-to-accept-a-smart-meter-aLLKl9O63dbM#what-is-a-smart-meterAlternatively, the Electricity Act 1989 states that you can arrange to have your own meter installed:1(1) Where a customer of an authorised supplier is to be charged for his supply wholly or partly by reference to the quantity of electricity supplied, the supply shall be given through, and the quantity of electricity shall be ascertained by, an appropriate meter.(2) If the authorised supplier agrees, the meter may be provided by the customer (who may provide a meter which belongs to him or is made available otherwise than in pursuance of arrangements made by the supplier); but otherwise it shall be provided by the authorised supplier (who may provide a meter which belongs to him or to any person other than the customer).(2A) An authorised supplier] may refuse to allow one of his customers to provide a meter only if there are reasonable grounds for his refusal.
For an end of life meter, which something like THTC would be, the can fit a smart meter without the customers permission and it is not 'optional'.
Two different circumstances, two different rules.4 -
Mobtr said:If the main reason you don’t want a smart meter is because you’ve heard that companies can change you to PAYG, simple solution to that is pay your bills & it won’t happen. I really don’t understand all this fuss about smart meters, mine has save me a fortune
In my opinion smart meters are an easy way for companies to ensure their cashflow by passing the problem onto the customer by way of "self-disconnection" thus they never see the harm it causes.
My wife runs a shop and we have a little foodbank we hand out to local people but we're seeing people who won't take food if it needs to be cooked because they simply don't have any electricity on the meter to cook it. One lady comes in almost every day and has recently been switched to PAYG (admittedly because of debt) Now she frequently hasn't been able to have a shower in the morning, let alone heat her home or cook food. She sits in our shop all day because it's warm and she can get a hot drink.
Anyway sorry if this turned into a rant... I'm just not convinced the energy companies are working for anyone other than themselves, especially at the moment.
Views are my own etc etc...
Back to my original point. Thanks for the help, it doesn't sound like SSE will fit anything but a smart meter once they tell us ours has reached the end of it's life. I always believed PAYG rates were much higher too, we've heard people claiming to pay some astonishing rates but that might be to reclaim debt too. I'll find out what the rates SSE give without debt.0 -
However I asked because last month I received my bill and paid leaving £63 because I knew 20 days later I would get £66 from the Government to cover this and I didn't think the energy companies would care
You are asking a lot of a supplier’s billing system. It is just an accounts package managed by a computer. The computer re-acted because you elected to confuse it by deliberately underpaying on your bill. Surely, a more logical approach would have been to wait until your account was in credit.
Energy suppliers are not social services. They are businesses which run on a very modest profit margin set by Ofgem for its capped tariff. If the CEO of BG is to be believed, we could well see more suppliers go to the wall this Winter.
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