Electrician will not supply certificate

FreeBear

Doozergirl said: We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual. 

Yup. The last round of works I had done here required certification plus insurance backed guarantee. Paid in full on receipt of the invoice, and the certificates arrived in the post a week or two later. If they hadn't, I would have filed a complaint with FENSA.

Starshine2

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

Yes it is and unfortunately we don’t trust him to send the certificate given the absolute mess he has left re the kitchen installation- separate issue and being dealt with.

Starshine2

FreeBear said:

Doozergirl said: We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual. 

Yup. The last round of works I had done here required certification plus insurance backed guarantee. Paid in full on receipt of the invoice, and the certificates arrived in the post a week or two later. If they hadn't, I would have filed a complaint with FENSA.

I guess we could complain to NAPIT with whom he is registered if we pay and he doesn’t send.

MikeJXE

Seems to me neither of you trust each other, not really good practice for supplier  client relationship. It's standard practice to issue certificate after final payment if the work is in order. You can always pay for another electrician to inspect the work first.

diystarter7

OP
The electrician has an easy choice, he sends you the certificate and he will get his money. Why do people like that do this?
Sorry if I missed it, but what did he say when you rang him?

DanDare999

Starshine2 said:

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

Yes it is and unfortunately we don’t trust him to send the certificate given the absolute mess he has left re the kitchen installation- separate issue and being dealt with.

You refer to they and him, you don't trust him, he messed up, they sent someone else round. Any chance you can clarify this?

macman

If the job has not been completed satisfactorily, then get him to remedy that first. Upon that being done, pay the balance owing and he will supply the cert. Why would he not, once paid?

Starshine2

DanDare999 said:

Starshine2 said:'

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

DanDare999 said:

Starshine2 said:

Doozergirl said:

Starshine2 said:

The work has been completed that’s the issue. He will not provide the certificate until we pay his other 50% as far as we are concerned his work is not complete until certificate has been issued. He’s holding us to ransom.

Goes both ways.  If you're thinking about it that way you're also holding him to ransom. 

We issue certificates after payment.  Always have done and no one has ever taken issue with it.  It's not unusual.  

It does not go both ways if quote clearly states 50% before work and 50% when work completed which he has not completed without certificate. It’s a contract he has not kept to and NIPTA agree.

Has all the electrical work been completed and the only reason you're holding 50% is the lack of a certificate?

Yes it is and unfortunately we don’t trust him to send the certificate given the absolute mess he has left re the kitchen installation- separate issue and being dealt with.

You refer to they and him, you don't trust him, he messed up, they sent someone else round. Any chance you can clarify this?

He runs a home improvement business and he and his mate work for well known kitchen firm installing their kitchens but they are self employed. They did a pretty poor job re the installation and an inspector from the kitchen company came to inspect and wrote it all down and is getting another installer to put it right. eg water taps plumbed incorrectly, sink not installed correctly,very poor finish on walls, scratches on hob and etc so we think he is maybe trying to get his own back and cause us more stress by withholding the certificate. The other thing is do we trust that he has done the electrical work well given the kitchen mess and will he actually send the certificate  if paid.

Starshine2

diystarter7 said:

OP
The electrician has an easy choice, he sends you the certificate and he will get his money. Why do people like that do this?
Sorry if I missed it, but what did he say when you rang him?

Yes you would think it was easy given he has been paid promptly by us when asked ie 50% prior to work and other small jobs. 

diystarter7

Starshine2 said:

diystarter7 said:

OP
The electrician has an easy choice, he sends you the certificate and he will get his money. Why do people like that do this?
Sorry if I missed it, but what did he say when you rang him?

Yes you would think it was easy given he has been paid promptly by us when asked ie 50% prior to work and other small jobs. 

And exactly for that reason I'm 101% with you for holding your hard eanred cash back as his part of the contract has not been completed.