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Non-Delivery/Refund

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i purchased online some batteries, for the princly sum of £1.50 the order was recieved, and my CC debited. However, after waiting 3 weeks, i sent the seller an e-mail as to where the goods where. I got a terse e-mail back saying "WE have cancelled your order, and will credit your CC.
several weeks later, no refund has appeared , and they totally ignore my e-mails.
Presume they think that for £1.50 i wont bother, but to me its still theft.
What should i do, and can i name them on this forum? Thanks in advance:mad:
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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Name them,but dont call it theft yet. Then again ,if you name them they might get snotty and take even longer.
  • KILL_BILL
    KILL_BILL Posts: 2,183 Forumite
    roddydogs wrote: »
    i purchased online some batteries, for the princly sum of £1.50 the order was recieved, and my CC debited. However, after waiting 3 weeks, i sent the seller an e-mail as to where the goods where. I got a terse e-mail back saying "WE have cancelled your order, and will credit your CC.
    several weeks later, no refund has appeared , and they totally ignore my e-mails.
    Presume they think that for £1.50 i wont bother, but to me its still theft.
    What should i do, and can i name them on this forum? Thanks in advance:mad:


    i meant to press the quote button not the thanks button - duh

    you can file a dispute with your creidt card company who will refund you then cgase the people you ordered from
  • Sorry OP, have just seen this thread-did the postage for the £1.50 batteries not work out more expensive than the batteries themselves? I'm intrigued! :rotfl:
  • smcaul
    smcaul Posts: 1,088 Forumite
    MissEyre wrote: »
    Sorry OP, have just seen this thread-did the postage for the £1.50 batteries not work out more expensive than the batteries themselves? I'm intrigued! :rotfl:

    The OP has not said what type of batteries they are have they? They could be the flat "coin" type batteries or watch batteries, they are small and fit in a normal envelope and would cost little to post :confused::confused: A little more thought before trying to ridicule!
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you think im that daft-postage was free-Duracell Plus AA 4 pack (Box) at DirectFoto
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    thats disgraceful
  • caleo
    caleo Posts: 345 Forumite
    Just showed the offer to DH who said "how can they afford to do that?"

    I suppose if they just don't send them, hoping that people will be too busy at this time of year to worry about £1.50.....:confused:
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well they got that wrong didnt they!
  • caleo
    caleo Posts: 345 Forumite
    They cetainly did!!! :rotfl: I hope you keep on at them and get the money back!

    It is not the value of the con, it is the fact that they have conned!!
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hear Hear!
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