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Mobile on Orange Network

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  • My Mum has the same and EE just deal with her tops etc.  She uses it occasionally and hasn't got a clue that her network has changed. 

    Do you have an issue with using your phone?
    My Mum has the same and EE just deal with her tops etc.  She uses it occasionally and hasn't got a clue that her network has changed. 

    When One to One changed to T-Mobile, I'm sure the provider name changed on my phone screen. Did the same not happened with EE?
  • Acer321
    Acer321 Posts: 47 Forumite
    Sixth Anniversary 10 Posts Name Dropper Photogenic
    sdduk said:
    Sorry but its not Free if you have to take out a deal to get the code...
    I've used that EE page to unlock three old mobiles last month, two of them were unlocked in a few minutes and one was done via email as they had to contact the phone manufacturer on my behalf.
    If you would like to PM me your IMEI number, I will send you the unlock code.

  • Just to be clear, did you follow the instructions to get the imei number or get it from somewhere else.
    https://myaccount.ee.co.uk/exp/myee-web/device-unlock

    If you have entered the imei number accurately it maybe that they don't have a full list of pre-merger locks (ee was formed by merger of orange and t mobile).
    I understand they have a responsibility to unlock any device originally locked to their network, so even if they can't there may be some goodwill due to you, so give them a call or email.
    AFAIK a phone locked to orange should accept an ee sim, and may work with 1pmobile or rwg.
    EE (and most virtuals) use the former One2One/T-Mobile UK network code 234-30
    This means that many older devices will see EE as another network i.e not 234-33
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