Santander esaver 2.75%

Rostellan

On 16th October we applied to Santander for their 2.75% easy access savings account and immediately sent our ID documentation. Hear we are over a month later and they have still not opened the account despite receiving a couple of apologies for the delay emails. What’s going on with Santander? I would have thought it would have been quicker not slower over the internet. We have had the money in Lloyds (0.85%) ready to go so we have been losing interest daily waiting for the account to be opened. Is there anything I can do?

Rostellan

Should have been Here not Hear (Note: I must check spelling before submission!)

wiseonesomeofthetime

You are not alone.

Many similar stories in this existing thread  - https://forums.moneysavingexpert.com/discussion/6394152/santander-2-75-account

MX5huggy

They were overwhelmed. I applied on the 11/10/22, got a reference then nothing spoke to them 1 hour on hold  on 17th and opened the account on the phone instantly. Then they opened a 2nd on the 24th, presumably from the first application. I’m an existing customer.

Ring them complain and you may get some compensation. 

I don’t need 2 so you can put your money in the 2nd one. 

Beddie

Rostellan said:

Should have been Here not Hear (Note: I must check spelling before submission!)

You can edit posts, using the cog icon.

eskbanker

Beddie said:

Rostellan said:

Should have been Here not Hear (Note: I must check spelling before submission!)

You can edit posts, using the cog icon.

That option isn't available initially and is only activated after posters have posted a certain number of times.

Patr100

eskbanker said:

Beddie said:

Rostellan said:

Should have been Here not Hear (Note: I must check spelling before submission!)

You can edit posts, using the cog icon.

That option isn't available initially and is only activated after posters have posted a certain number of times.

And actually it is  invisible to me after  make a first edit and post , though because I know where it is I can hover and find it to use.
If others can see theirs all the time , then for me it may be due to some ad blocker script that is running.

london21

Maybe go into a branch. Mine was opened in minutes although an existing customer. 

Rostellan

Thanks for the comments and link to the previous thread - over 40 pages of comments, as you stated - I'm not alone!!

cymruchris

Patr100 said:

eskbanker said:

Beddie said:

Rostellan said:

Should have been Here not Hear (Note: I must check spelling before submission!)

You can edit posts, using the cog icon.

That option isn't available initially and is only activated after posters have posted a certain number of times.

And actually it is  invisible to me after  make a first edit and post , though because I know where it is I can hover and find it to use.
If others can see theirs all the time , then for me it may be due to some ad blocker script that is running.

After your first edit - yes it disappears - but if you press f5 to refresh (or use the little refresh icon on your phone) it reappears. 

Rostellan

One final point, I noticed some comments were of Aldermore Bank offering 3% Easy access. Looking at their website they have withdrawn this product but can anyone recommend a current high rate offering from a high street or reputable provider?