NEW BLOG. Featuring tips and pics from pet owners of the MSE Forum, we present to you Homemade pet toy ideas. Take a look
John Lewis claim for TV, using Consumer Rights Act 2015
in Consumer rights
32 replies 2K views
Latest MSE News and Guides
Energy Price Cap change
Martin Lewis on what it means for youMSE News
Best £1 you've ever spent?
Share your most impressive bargainsMSE Forum
New MSE Forum avatars available
Try 'em out nowMSE Forum
You'll need to fund the report, and given the likely small return I honestly would consider if it's worth it.
I'm a man of principles and I've found hard for just a few quid in the past - but the risk of zero return or even overall net outlay would put this one to bed for me.
Rights cannot be taken away but they can be VERY difficult to get a retailer to comply.
Even some statutory rights can be waived in certain circumstances, the right to a cooling off period for services bought remotely are forfeit if the consumer requests the services commence before the end of the cooling off period.
Most CRA rights cannot we waived/taken away... getting a retailer to honour them can be more difficult
I don't see that any inspection needs to clarify why a component has failed but rather to rule out anything that on the balance of probability would have been user error/misuse. I suspect TVs may be subject to dust, moisture, excessive heat, physical impact but presumably there would be some signs of such things?
The right to cancel during the cancellation period still exists but the consumer has to pay for any service already received (with one exception)
Once the service is completed in full then the right to cancel ceases for obvious reasons
Found a bargain online for a 65" (yes, another Samsung). And sold mine on Gumtree for just over £100.
I intend selling my new one @ 4.5 years old while still (hopefully) on good order.
Paying £489.30 for a £699 tv (BU8500 65")