📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Credit card balance and payment allocation

Options
Can someone clarify this for me please.

I have a total balance of £1,000 on my Barclaycard (rounded to make it easier). I have £700 on 0% until August 24 and £300 on 0% until March 24.

Last month I made some purchases for about £350. I repaid £350 few days later (but before the new statement).

I got the new statement and now my transfer balance of £300 is gone and my "main" balance is £350 (plus the £700 0% balance).

How's that possible? I thought Barclaycard would allocate my £350 payment towards my recent purchases and not the balance transfer with 0% till March 24? Is it because I paid before the statement was generated?

Comments

  • WillPS
    WillPS Posts: 5,149 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    You've learned the hard way that mixing purchases and long-term balance transfer offers is a bad idea.

    You can contact Barclaycard and ask nicely if they would change it around, but it'll be at their discretion.

    Failing that I would pay the entire balance ASAP to avoid further interest being charged. At least the numbers involved are relatively low.
  • arciere
    arciere Posts: 1,361 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I have already paid whatever non-promotional balance I had left on the statement, I just don't understand why they decided to allocate the payment that way, since they clearly state that non-promotional balances are cleared off first.
  • Dobbibill
    Dobbibill Posts: 4,193 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    They allocate payments to anything that has been produced on a statement first.
    As you had another balance on your statement before the purchases this is where the funds were allocated.
    It would have worked fine for you if that had been an empty card paying things that soon.


    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Dobbibill said:
    They allocate payments to anything that has been produced on a statement first.
    Regulations state that they must allocate the monies to the highest interested bearing statemented balance. If all three are on 0% then its down to the T&Cs of the card to decide which balance it goes to. The OP doesnt say if the purchases will be interest free or not but subsequent messages suggest they wont be.
    arciere said:
    I have already paid whatever non-promotional balance I had left on the statement, I just don't understand why they decided to allocate the payment that way, since they clearly state that non-promotional balances are cleared off first.
    From what you say you paid it before the purchases had been put on a statement and hence the monies werent allocated to them. You should have not paid it a few days later but the day the statement was produced with them on.
  • molerat
    molerat Posts: 34,600 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    All explained in the card T&Cs
    When you make a payment, we will always reduce the balances that appear on your statement before we use your payment to reduce the value of transactions that have not yet appeared on your statement.




  • arciere
    arciere Posts: 1,361 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Thanks, I missed that section in T&C.

    All sorted now, I'll keep in mind that I must wait for the new statement to generate before I try to pay off non-promotional balances (those purchases were not on a 0% rate)
  • sanddav
    sanddav Posts: 2 Newbie
    Second Anniversary First Post
    Hi All.

    Thanks to all the contributors to this post - this has helped explain exactly my current situation. I was bemused as to why having diligently paid off some transactions a day or 2 after making them (which I only did to try and gain cashback points on my card), that now I seem to be being charged interest on those same transactions, and my 0% transfer deal balance which runs to Jul 2025 has suddenly dropped right down.

    I will re-adjust my payment strategy for next time.
  • pfpf
    pfpf Posts: 5,112 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 16 March at 5:11PM
    Tagging on here as I think I'm asking the same thing for confirmation as this goes against everything I thought about mixing offers/daily use 
    I have a BC and use it for virtually everything I buy, paid off in full monthly. 
    I continuously have a great 2 year BT offer on the card but never use it as it's my everyday card.
    Am I understanding things right regarding a BC. I could have a balance, make a BT on the offer, continue using the card for daily use and the interest free element would remain in tact and no interest added if I pay all other monies owed each month?

    E.g.
    Balance £100
    BT £1000 + fee
    Spends £200.
    Statement issued.
    Pay off £300, that pays off the 100 and 200 and the BT is unaffected?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.