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@ScarterDeleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
Why can't you switch to Whole Amount DD in My Account on their website? I'm able to do it. Once logged in you just go to Payment Method Change. Surely this is the best option for you as it means you only pay what you use and you get the cheapest rates?0 -
saying its not logical or saying "I get that some people can't sit the right way around on a toilet without help" isnt very respectful. you dont want to and thats fine. paying bill on receipt isnt the right choice for a lot of people who will struggle to cover the winter bills and will benifit from spreading the cost over the year (or just want to know predictabley whats going out of there account every month for budgeting).Deleted_User said:
I wasn't aware that I did insult people who prefer to pay their bills differently. I think you read something into my post that isn't there.ariarnia said:
no need to insult people who prefer to pay there bills differently than you. we have a large credit balance and intentionally over pay our dd and yet here i am helping you do something that i think is a bad idea.Deleted_User said:
Thanks for that!ariarnia said:
or a safe estemate is that its roughly 7-10% more expensive to not pay by dd so if you work out the cost of your monthly use based on actual meter readings then add 10% to it then you should cover your bill and maybe start to build a credit in your bank account.Deleted_User said:
OK - now you're going WAY over my head. I didn't know there was a government discount ! (other than the £400).ariarnia said:
yes those are the tariff rates at the ofgem cap. not the tariffs wit the government discount (i don't think there online anywhere so you would need to phone for those).Deleted_User said:
Have you taken a look at the figures on that tariff card?ariarnia said:
it might be that it takes a month for them to move your tarrif to the cash one. like i said you might get random calls or letters first telling you theres a problem with your dd and trying to set it back up.Deleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
So for example (unless my brain is completely scrambled) they say that the unit rate for electricity on DD is 50p or so. From 1st Oct I've been charged 32.15p.(I'm southern scotland). I'm on Welcome DD Budget tariff.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
i think (not sure) its 17p off electric and 4p of gas? or thats the equivalent they give for fixes. but only to unit rate not standing charge.
Rather than fuddle my tiny brain even more - is it safe to say that I can calculate what my new tariff would be by adding the difference between the DD and Cheque payment rate to my current tarrff?
re the cap you might want to spend a minute reading this. https://www.moneysavingexpert.com/utilities/energy-price-guarantee/
but basically ofgem were going to raise the cap to the rates you see quoted in the edf doc. (near as 50p and 14p per unit) and that would be unaffordable to most people. so the goverment (truss i think) gave everyone a discount from 1 oct to 1 april of 17p and 4p on the unit rates to bring the prices to what you are currently paying (thats on top of the 150 council tax and 400 energy bill payment).
because ofgem keep reviewing the cap in the background that means in april everyone on the variable rate could see a price rise (currently forecast) of up to 66p and 17p for gas and electric. the actual cap will be announced at the end of feb i think. so when people are not happy about having high dds or lots of credit they need to bear those prices in mind.
I don't get the logic of building up a balance in an energy company's coffer so that THEY can earn interest on YOUR money.
I get that some people can't sit the right way around on a toilet without help, but I am getting mightily sick of the way big businesses are taking it upon themselves to manage other people's money (in a way that DOESN'T benefit the individual).
Either you have the money to pay your bills or you don't.- If you don't then you need to stop using energy. But what's the point in doing that if the energy companies insist on charging you according to what you used last year when energy was cheap? Intervention from energy companies is FORCING people into debt and incurring them bank charges for unauthorized overdraft.
- If you do have the money why give it to the energy company? Why not put it into an account where it'll earn a bit of interest? You will then have the money to pay your bills when they come in. Of course, the answer to this is that they give you cheaper energy if you let them take over budgeting of your energy (which includes giving them the right to dip into your bank account and take what they want - even when you tell them not to. But now that interest rates are going up those 'bribes' are starting to look less appealing. Especially when the energy companies are so overworked that you can't get info out of them and you can't get problems fixed when things go wrong.
I insulted the energy companies. Take a deep breath and read again and hopefully you'll grasp what I'm saying!
If what you're doing is YOUR choice then it's great. But what about the people that would rather earn interest on that big stash of money? Or what about the people that simply don't have the money to save up - they want to reduce bill by cutting usage but they are still charged according to what they used last year.
if people want to pay by variable dd and still have the discounted rates they can. or the can do what you do and move to non dd payments. but offering non dd payments costs more to administer so ofgem set the rates higher to cover the cost. thats perfectly logical.
we have never had a problem reviewing our dd based on our usage if we can demonstrate why what we want to pay is reasonable using meter readings. and we have got more interest from ovo on our credit balance than we did on our current accounts (4% this year 5% next year) and a well below fix cap thats saved us hundreds over the last year. thats not counting the saving by paying by dd. again perfectly logical.
Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.2 - If you don't then you need to stop using energy. But what's the point in doing that if the energy companies insist on charging you according to what you used last year when energy was cheap? Intervention from energy companies is FORCING people into debt and incurring them bank charges for unauthorized overdraft.
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they dont want to pay by dd because they dont trust the energy company to take the right amount each month. they want to manually make the payment for what they used.sully1311 said:
@ScarterDeleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
Why can't you switch to Whole Amount DD in My Account on their website? I'm able to do it. Once logged in you just go to Payment Method Change. Surely this is the best option for you as it means you only pay what you use and you get the cheapest rates?Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.0 -
...and can afford to pay the extra for their energy costs that this will lead to.ariarnia said:
they dont want to pay by dd because they dont trust the energy company to take the right amount each month. they want to manually make the payment for what they used.sully1311 said:
@ScarterDeleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
Why can't you switch to Whole Amount DD in My Account on their website? I'm able to do it. Once logged in you just go to Payment Method Change. Surely this is the best option for you as it means you only pay what you use and you get the cheapest rates?🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25
Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her2 -
This is just going round in circles. If you want to cancel your direct debit just do it with your bank. They will then send a notification to EDF to say you’ve cancelled & EDF will send you a letter saying your direct debit has been cancelled by you and you will now be on monthly cash/cheque. They will then let you know when they want a reading , you give it, they send you a bill , you pay that bill. It’s not rocket science but you’re making a massive deal of something that is so simple. If you want your new tariff prices, they will be on your 1st bill after the direct debit has been cancelled2
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they arent overriding anything. people choose to sign up to dd and can sign up to a differnt model if they want to. the information isnt hard to find. the only reason you are having a problem is because you didn't want to phone them. thats your choice. lots have people have said they've phoned and got it sorted quickly but you think there will be a long delay on the phone and with everything thats going on with energy at the moment you might be right. but whats happening right now isn't good evidence to criticise a whole energy industry. in 'normal' times we could phone and get through to someone quickly or email and get a next day response.Deleted_User said:
Again, you miss my point.ariarnia said:
saying its not logical or saying "I get that some people can't sit the right way around on a toilet without help" isnt very respectful. you dont want to and thats fine. paying bill on receipt isnt the right choice for a lot of people who will struggle to cover the winter bills and will benifit from spreading the cost over the year.Deleted_User said:
I wasn't aware that I did insult people who prefer to pay their bills differently. I think you read something into my post that isn't there.ariarnia said:
no need to insult people who prefer to pay there bills differently than you. we have a large credit balance and intentionally over pay our dd and yet here i am helping you do something that i think is a bad idea.Deleted_User said:
Thanks for that!ariarnia said:
or a safe estemate is that its roughly 7-10% more expensive to not pay by dd so if you work out the cost of your monthly use based on actual meter readings then add 10% to it then you should cover your bill and maybe start to build a credit in your bank account.Deleted_User said:
OK - now you're going WAY over my head. I didn't know there was a government discount ! (other than the £400).ariarnia said:
yes those are the tariff rates at the ofgem cap. not the tariffs wit the government discount (i don't think there online anywhere so you would need to phone for those).Deleted_User said:
Have you taken a look at the figures on that tariff card?ariarnia said:
it might be that it takes a month for them to move your tarrif to the cash one. like i said you might get random calls or letters first telling you theres a problem with your dd and trying to set it back up.Deleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
So for example (unless my brain is completely scrambled) they say that the unit rate for electricity on DD is 50p or so. From 1st Oct I've been charged 32.15p.(I'm southern scotland). I'm on Welcome DD Budget tariff.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
i think (not sure) its 17p off electric and 4p of gas? or thats the equivalent they give for fixes. but only to unit rate not standing charge.
Rather than fuddle my tiny brain even more - is it safe to say that I can calculate what my new tariff would be by adding the difference between the DD and Cheque payment rate to my current tarrff?
re the cap you might want to spend a minute reading this. https://www.moneysavingexpert.com/utilities/energy-price-guarantee/
but basically ofgem were going to raise the cap to the rates you see quoted in the edf doc. (near as 50p and 14p per unit) and that would be unaffordable to most people. so the goverment (truss i think) gave everyone a discount from 1 oct to 1 april of 17p and 4p on the unit rates to bring the prices to what you are currently paying (thats on top of the 150 council tax and 400 energy bill payment).
because ofgem keep reviewing the cap in the background that means in april everyone on the variable rate could see a price rise (currently forecast) of up to 66p and 17p for gas and electric. the actual cap will be announced at the end of feb i think. so when people are not happy about having high dds or lots of credit they need to bear those prices in mind.
I don't get the logic of building up a balance in an energy company's coffer so that THEY can earn interest on YOUR money.
I get that some people can't sit the right way around on a toilet without help, but I am getting mightily sick of the way big businesses are taking it upon themselves to manage other people's money (in a way that DOESN'T benefit the individual).
Either you have the money to pay your bills or you don't.- If you don't then you need to stop using energy. But what's the point in doing that if the energy companies insist on charging you according to what you used last year when energy was cheap? Intervention from energy companies is FORCING people into debt and incurring them bank charges for unauthorized overdraft.
- If you do have the money why give it to the energy company? Why not put it into an account where it'll earn a bit of interest? You will then have the money to pay your bills when they come in. Of course, the answer to this is that they give you cheaper energy if you let them take over budgeting of your energy (which includes giving them the right to dip into your bank account and take what they want - even when you tell them not to. But now that interest rates are going up those 'bribes' are starting to look less appealing. Especially when the energy companies are so overworked that you can't get info out of them and you can't get problems fixed when things go wrong.
I insulted the energy companies. Take a deep breath and read again and hopefully you'll grasp what I'm saying!
If what you're doing is YOUR choice then it's great. But what about the people that would rather earn interest on that big stash of money? Or what about the people that simply don't have the money to save up - they want to reduce bill by cutting usage but they are still charged according to what they used last year.
if people want to pay by variable dd and still have the discounted rates they can. or the can do what you do and move to non dd payments. but offering non dd payments costs more to administer so ofgem set the rates higher to cover the cost. thats perfectly logical.
we have never had a problem reviewing our dd based on our usage if we can demonstrate why what we want to pay is reasonable using meter readings. and we have got more interest from ovo on our credit balance than we did on our current accounts (4% this year 5% next year) and a well below fix cap thats saved us hundreds over the last year. thats not counting the saving by paying by dd. again perfectly logical.
I am being critical (disrespectful) of the way in which energy companies are taking it upon themselves to budget other people's money - overriding the wishes of the individual who has far more detailed knowledge of their energy usage and circumstances.
The argument often given is that they HAVE to do this because some people aren't capable of managing their own affairs. I acknowledge that some people can't (hence my comment about people that can't sit the right way around on the toilet without help) - but I strongly oppose this lowest common denominator thinking.
It should be up to the individual to manage their money the way they see fit. They want everyone on direct debit because it helps their business model. They've used bribes to achieve what they want. But even then a lot of people would rather have control of their own money - especially now interest rates are going up. Yet the energy companies make it very difficult for you to choose your own way of paying (as I'm finding) and you're met with a barrage of condescending responses and articles.
If it's working for you and others - if it's YOUR choice then it's great. But it should be choice and it shouldn't be so hard to get the information you need to make that choice.
and most people don't know there energy usage. lots of people never take a meter reading and think there dd is there bill. or think its cheaper to use electric heating in one room than put the central heating on. martin did an article a while back about the huge number of people who have never switched and never been on a fix. that doesn't mean theyre not capable it means there not interested and are perfectly happy to pay by dd because they know whats going out each month. if they do become interested then theres lots of info available and they can take more direct control of there budgeting. there choice.Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.2 - If you don't then you need to stop using energy. But what's the point in doing that if the energy companies insist on charging you according to what you used last year when energy was cheap? Intervention from energy companies is FORCING people into debt and incurring them bank charges for unauthorized overdraft.
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for anyone reading this thread who is facing serious hardship i'd like to point out the best thing to do is to contact your energy supplier and use the words 'financial hardship' as there are lots of differnt things they can do or refer to you to (including grants or free energy saving products and more frequent dd reviews or a dd reduction) but it does require you to contact them and talk to them to see what help is available. citizen advice can also help you access services and support you might be eligible for other than energy support (general cost of living things)Deleted_User said:EssexHebridean said:
...and can afford to pay the extra for their energy costs that this will lead to.ariarnia said:
they dont want to pay by dd because they dont trust the energy company to take the right amount each month. they want to manually make the payment for what they used.sully1311 said:
@ScarterDeleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
Why can't you switch to Whole Amount DD in My Account on their website? I'm able to do it. Once logged in you just go to Payment Method Change. Surely this is the best option for you as it means you only pay what you use and you get the cheapest rates?
Yes - it will cost slightly more each year for energy. But when they're massively over-estimating your direct debit you can mitigate a lot of the costs by putting their direct debit amount into a regular saver account. It will still cost a bit more, but it puts you back in control of your finances.EssexHebridean said:
...and can afford to pay the extra for their energy costs that this will lead to.ariarnia said:
they dont want to pay by dd because they dont trust the energy company to take the right amount each month. they want to manually make the payment for what they used.sully1311 said:
@ScarterDeleted_User said:
PERFECT!!!ariarnia said:
that first link was BG as spoonie had posted it on a differnt thread and i couldnt find the edf ones. more googling and fresh coffee and i think this is the standard variable tarrifs for edf. second page is cap rates. and obviously they'll change in april to whatever the cap is then.Deleted_User said:
That seems to be only for economy 10 etc? I can't find anything on there for standard meters. The link I saw from @ariaria seemed to be for British Gas and she pointed out that it would give me an idea but I'd need a quote from EDF. Did she post another link that I've missed? If you say the info on how to change payment method has never been available on the EDF website I'll take your word for it. There is a place where it says 'find out how much more it will cost if you cancel direct debit' but that link takes you to an empty page. Which is why I said they'd removed info. But hey - maybe their website has always been incomplete!! Bottom line is, I want to switch to paying by monthly bill. Easiest way to do that has been established as just cancel the direct debit. I know roughly how much more it'll cost to pay by cheque based on generic info. So really all I'm missing now is the EXACT tariff details for EDF pay by cheque/cash.pochase said:And here is the site with the links to their rate tables. Nothing has been removed.
https://www.edfenergy.com/for-home/latest-price-cap-rate-cards
This is btw the same table @ariarnia has linked already on the first page of this thread.
EDF never had the possibility to change to variable direct debit online, so nothing has been removed.
https://www.edfenergy.com/sites/default/files/ofgem_default_tariff_cap_prices._standard_variable_deemed_and_welcome_-_credit.pdf
This is that last piece of info I need. So I'll be able to calculate exactly what I owe them.
Why can't you switch to Whole Amount DD in My Account on their website? I'm able to do it. Once logged in you just go to Payment Method Change. Surely this is the best option for you as it means you only pay what you use and you get the cheapest rates?
Consider what it's like for someone who is living from hand to mouth. They could afford X amount of energy at last years prices but they can't afford to pay more. So, their only option is to cut back drastically on energy usage. Yet even if they do that (going by my experience) the energy company insist on calculating DD based upon last year's usage. Energy companies are insisting on taking money that people simply don't have.
So even for those people that are really hard up - they have to bite the bullet and pay more for their energy to avoid the energy companies putting them into massive debt over energy that they don't intend to use.
ovos scheme is here but whats available for individuals depends on individual assessments. https://www.ovoenergy.com/customer-support-packageAlmost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.3 -
Just a general tip for anyone who wants to contact their energy company via live chat. The first stage of the live chat is a bot that filters out certain types of query when they are busy. To get past this, you need to say that you want to leave or switch supplier. Then it puts you through to a human, who is usually unaware of what you said initially, so you can ask to move to whole bill DD or whatever and they'll do it in minutes.This is for the website chat, which is open 24 hours so not the same as WhatsApp, so I suggest using the website, logged in to your EDF account, from a web browser to chat.Also, I'm no fan of social media, and not keen on Elon Musk, but I can't understand why anyone wouldn't spend two minutes to sign up for a Twitter account if it makes it easier to contact a company. You don't need to install an app; you can use it in a browser. You also don't need to spend all day writing inane messages on Twitter; it's not compulsory just because you have an account!3
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I don't want to get involved in this thread but I also don't think anyone has yet shared the EDG EPG rate card which the OP is looking for:
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.3 -
Deleted_User said:Twitter (and all social media) won't let a lot of people open an account.It's not a platform that's available to all.
Likewise not everyone has a smartphone so long phone calls from landline are prohibitively expensive.
I borrowed a phone and installed Whatsap to contact them that way, but they say it'll be at least 36 hours before they get back to me. The borrowed phone has been returned to it's owner.I don't really understand the first comment. As far as I am aware, Twitter lets anyone open an account (unless you are Donald Trump). You can do so via any PC with a web browser.Likewise, you can use the EDF live chat via their website from any PC with a web browser. You are presumably using such a device to access this forum, given that you don't have a smartphone.The cost of a phone call depends on the package you have with your landline or mobile provider. It doesn't depend on the type of mobile phone you have.I have a smartphone, but it's to access information on the move (public transport updates, maps, etc.) Otherwise I always use a proper PC. Why use a pokey small screen when you can use a 20" monitor? I have never used WhatsApp. However, I can tell you Twitter and EDF's live chat do not require a smartphone.Paying 10% more for energy just because you don't want to spend a few minutes to set up a free method to contact EDF seems crazy to me. I'd have sympathy for someone without the skills to use a computer, but anyone accessing this forum should be able to contact EDF.2
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