Principality BS - log in and application issues.

13

Comments

  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
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    Anyone unable to log into Principality just now? I keep not being sent my OTP
    I was able to log into Principality about an hour ago but it was much slower than normal to receive my OTP and some of the links in the website weren’t working either. I think they may be rather busier than normal due to the attractiveness of the 5% interest rate on the 2023 Christmas regular saver; none of their other current interest rates come close to 5%.
    That's helpful to know @cricidmuslibale - perhaps their systems were beginning to go wrong a bit earlier then and now they've just collapsed under the pressure, hence the maintenance.

    I helped my mother apply for the 2023CRS yesterday and we got a few error messages. She now has an online profile stating it requires an account activation code, but no accounts show so we have sent them a secure message. I do hope, if it hasn't gone through due to their tech issues, and the product is subsequently withdrawn, that they let her have one seeing as she did apply.
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • badger09
    badger09 Posts: 11,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 7 November 2022 at 4:25PM
    I managed to open the Christmas 2023 RS about an hour ago & funded it. Just tried to log in to check safe arrival, to see the Essential Website Maintenance message. Mid afternoon on a Monday seems an odd time to choose. Methinks they might be withdrawing the Regular Saver.

    Incidentally, I had no trouble registering as a new customer. I had accounts in 2010 & 2011 (doesn't time fly when you're having fun) but didn't have any log in details saved. IIRC, they were Certificate & Passbook at the time which would explain lack of log in details.
  • badger09
    badger09 Posts: 11,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    Yeah, I thought that was odd!
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • soulsaver
    soulsaver Posts: 6,531 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    Yeah, I thought that was odd!
    Using the Virgin Money software... :smiley:
  • Bridlington1
    Bridlington1 Posts: 3,541 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    They have a habit of doing this.I think the issue is that they do not take products off the website when they are withdrawn from sale, they just remove the links from the products section of the website, so you can still apply for any product they have ever offered as online opening before. 

    E.g. the regular saver issue 27 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6070#!

    Their regular saver issue 2 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6001#!

    Their 2 year fixed rate bond issue 163 with annual interest can be opened with this link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=5234#!

    etc, etc. Just change the last 4 digits of the links above and you will get a different product. Thus it is very easy to end up with the wrong product information and end up opening the wrong account. I haven't a clue why they use this system, but if interest rates suddenly plummet, which I doubt will happen anytime soon, it may prove rather useful.

  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    They have a habit of doing this.I think the issue is that they do not take products off the website when they are withdrawn from sale, they just remove the links from the products section of the website, so you can still apply for any product they have ever offered as online opening before. 

    E.g. the regular saver issue 27 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6070#!

    Their regular saver issue 2 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6001#!

    Their 2 year fixed rate bond issue 163 with annual interest can be opened with this link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=5234#!

    etc, etc. Just change the last 4 digits of the links above and you will get a different product. Thus it is very easy to end up with the wrong product information and end up opening the wrong account. I haven't a clue why they use this system, but if interest rates suddenly plummet, which I doubt will happen anytime soon, it may prove rather useful.

    Hypothetically what would happen if we used an old link do you think? I might try haha
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    They have a habit of doing this.I think the issue is that they do not take products off the website when they are withdrawn from sale, they just remove the links from the products section of the website, so you can still apply for any product they have ever offered as online opening before. 

    E.g. the regular saver issue 27 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6070#!

    Their regular saver issue 2 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6001#!

    Their 2 year fixed rate bond issue 163 with annual interest can be opened with this link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=5234#!

    etc, etc. Just change the last 4 digits of the links above and you will get a different product. Thus it is very easy to end up with the wrong product information and end up opening the wrong account. I haven't a clue why they use this system, but if interest rates suddenly plummet, which I doubt will happen anytime soon, it may prove rather useful.

    Hypothetically what would happen if we used an old link do you think? I might try haha
    So erm, it worked.

    anyone have the ts and cs for this issue please? 😂


    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • Bridlington1
    Bridlington1 Posts: 3,541 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    They have a habit of doing this.I think the issue is that they do not take products off the website when they are withdrawn from sale, they just remove the links from the products section of the website, so you can still apply for any product they have ever offered as online opening before. 

    E.g. the regular saver issue 27 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6070#!

    Their regular saver issue 2 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6001#!

    Their 2 year fixed rate bond issue 163 with annual interest can be opened with this link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=5234#!

    etc, etc. Just change the last 4 digits of the links above and you will get a different product. Thus it is very easy to end up with the wrong product information and end up opening the wrong account. I haven't a clue why they use this system, but if interest rates suddenly plummet, which I doubt will happen anytime soon, it may prove rather useful.

    Hypothetically what would happen if we used an old link do you think? I might try haha
    So erm, it worked.

    anyone have the ts and cs for this issue please? 😂


    I just wish I'd known about this during the pandemic when interest rates were at rock bottom.
  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    badger09 said:
    Also just noticed that the PDF summary for that RS is headed 'Christmas 2021 Regular Saver' oops
    They have a habit of doing this.I think the issue is that they do not take products off the website when they are withdrawn from sale, they just remove the links from the products section of the website, so you can still apply for any product they have ever offered as online opening before. 

    E.g. the regular saver issue 27 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6070#!

    Their regular saver issue 2 can be opened with the following link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=6001#!

    Their 2 year fixed rate bond issue 163 with annual interest can be opened with this link:
    https://online.principality.co.uk/Originations/launchpage.aspx?productType=RegularSaver&productCode=5234#!

    etc, etc. Just change the last 4 digits of the links above and you will get a different product. Thus it is very easy to end up with the wrong product information and end up opening the wrong account. I haven't a clue why they use this system, but if interest rates suddenly plummet, which I doubt will happen anytime soon, it may prove rather useful.

    Hypothetically what would happen if we used an old link do you think? I might try haha
    So erm, it worked.

    anyone have the ts and cs for this issue please? 😂


    I just wish I'd known about this during the pandemic when interest rates were at rock bottom.
    The only issue is not having access to the terms - i.e. min deposit, max deposit, rate, penalty free withdrawals etc. 
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
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