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You CAN switch suppliers

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Comments

  • For my area (Yorkshire) the two tariffs are:

    Shell SVT        - 49.54p/day & 33.029p/kWh electricity, 28.48p/day & 10.244p/kWh gas

    Octopus SVT  -  47.90p/day & 33.03p/kWh electricity,  26.84p/day & 10.24p/kWh gas

    Nothing like the differences you are claiming.

    I still don't think you're moving from one SVT to another, or if you are then you have misunderstood one set of rates.
    I haven't misunderstood - I have my current Shell bill in front of me:

    Your tariff rates
    Electricity
    Standing charge: 50.35p per day
    Unit rate per kWh: 37.000p 

    Gas
    Standing charge: 33.53p per day
    Unit rate per kWh: 11.250p
    Prices inclusive of VAT

    Octopus - confirmed via email:

    Here is a breakdown of your new tariff.
    Electricity:
    Standing charge: 42.77 p/day (Including VAT)
    Unit rate: 34.23 p/kWh (Including VAT).

    Gas:
    Standing charge: 26.84 p/day (Including VAT)
    Unit rate: 10.46 p/kWh (Including VAT).

    Both are Energy Price Guarantee discounted SVTs - Southern region.

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 24 October 2022 at 6:24PM
    That's a cash/cheque SVT (Shell) compared with a Direct Debit SVT (Octopus).

    You would have got the same saving by moving onto Direct Debit at Shell (minus about 4p per day that Octopus discount extra on combined standing charges).
  • ariarnia
    ariarnia Posts: 4,225 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    to be fair not the 50 cashback/referal amount. and octopus are often said to have great customer service so prob not a bad place to be. 
    Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott

    It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?

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  • ariarnia said:
    to be fair not the 50 cashback/referal amount. and octopus are often said to have great customer service so prob not a bad place to be. 
    Yes, but the thread was "cheaper prices by moving supplier" - when actually it should have been "£50 cashback for moving supplier"
  • Is this anything to do with Octopus not charging different amounts for different payment methods or is that not a thing any more?
  • Is this anything to do with Octopus not charging different amounts for different payment methods or is that not a thing any more?
    They do again now - because the cap is different for the different payment methods.
  • CookieRose
    CookieRose Posts: 39 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    edited 29 December 2022 at 6:45PM
    That's a cash/cheque SVT (Shell) compared with a Direct Debit SVT (Octopus).

    You would have got the same saving by moving onto Direct Debit at Shell (minus about 4p per day that Octopus discount extra on combined standing charges).
    The Octopus prices are what I'll be paying NON direct debit.  I went to great pains to clarify that with them when I called.  I realise it would be more convenient if I was stupid, but I can confirm that I am indeed in possession of a brain  :)

    So we've ascertained that I am going to be getting better rates by switching, and I'll get some nice cashback, and that indeed it IS worth looking to see if you can/should switch, which is why I posted in the first place.  NOT for a forensic examination of my comprehension and intelligence levels.
  • The op must have gone from paying by on receipt of bill to paying by DD then.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 29 December 2022 at 6:45PM
    That's a cash/cheque SVT (Shell) compared with a Direct Debit SVT (Octopus).

    You would have got the same saving by moving onto Direct Debit at Shell (minus about 4p per day that Octopus discount extra on combined standing charges).
    The Octopus prices are what I'll be paying NON direct debit.  I went to great pains to clarify that with them when I called.  I realise it would be more convenient if I was stupid, but I can confirm that I am indeed in possession of a brain  :)

    So we've ascertained that I am going to be getting better rates by switching, and I'll get some nice cashback, and that indeed it IS worth looking to see if you can/should switch, which is why I posted in the first place.  NOT for a forensic examination of my comprehension and intelligence levels.
    Then you are different from every other customer we have heard from on the Octopus SVT, and I congratulate you for getting them to go back on their published statements, blog, and tariff guides, that all say they have different prices for DD and non-DD following the introduction of the SVT. 
  • The op must have gone from paying by on receipt of bill to paying by DD then.
    Nope, still paying on receipt of bill.
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