NOW OPEN: the MSE Forum 'Ask An Expert' event. This time we'd like your questions on TRAVEL & HOLIDAY DEALS. Post by Wed and deals expert MSE Oli will answer as many as he can.
Sofology can I get a refund?
in Consumer rights
29 replies 1.7K views
Latest MSE News and Guides
Energy Price Cap change
Martin Lewis on what it means for youMSE News
Best £1 you've ever spent?
Share your most impressive bargainsMSE Forum
New MSE Forum avatars available
Try 'em out nowMSE Forum
you have 48 hours to amend it, so that's what we did. Well within the companies terms and conditions.
Nowhere does it state you can amend the order to something completely different. I think they've merely stretched the meaning of the T&Cs as a bit of goodwill to you but I would hold your breath until you've actually got your money back, albeit minus the £15.
Good luck in finding a new sofa elsewhere.