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Cynergy Bank, Yay or Nay?
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housebuyer143
Posts: 4,264 Forumite

Anyone use them. Is my money safe there? Interested in the 2.75% instant access as Santander are making me jump through many hoops.
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Cynergy have the same FSCS protection as Santander, so are as safe as them.1
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I use them. Been fine for me.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.2 -
Only thing I don't like is having to use their authenticator which is sometimes fiddly to use. Have used them for year.2
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No problems for me either , i've got easy access and fixed accounts. Transfers , deposits and withdrawals all work just as you would expect
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Till recently you had to open a new account each time to benefit from every time they increased the interest rate.Thankfully they have stopped that now and you get the new improved rate automatically.So yes I would say go with them if that's what you want.3
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I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.
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Voyager2002 said:I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.0
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Voyager2002 said:I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.0
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How is the authenticator app? Can anyone who is a customer let me know. Seems it's got really bad reviews.0
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Yay, no problems at all. Phoned them once when I got a new mobile and had to reset the authenticator and great customer service.1
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