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Cynergy Bank, Yay or Nay?

Anyone use them. Is my money safe there? Interested in the 2.75% instant access as Santander are making me jump through many hoops. 
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Comments

  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Cynergy have the same FSCS protection as Santander, so are as safe as them.
  • elsien
    elsien Posts: 36,873 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I use them. Been fine for me. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • SuzieSue
    SuzieSue Posts: 4,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Only thing I don't like is having to use their authenticator which is sometimes fiddly to use.  Have used them for year.
  • No problems for me either , i've got easy access and fixed accounts. Transfers , deposits and withdrawals all work just as you would expect
  • Till recently you had to open a new account each time to benefit from every time they increased the interest rate.
    Thankfully they have stopped that now and you get the new improved rate automatically.
    So yes I would say go with them if that's what you want.
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.
  • cricidmuslibale
    cricidmuslibale Posts: 653 Forumite
    Fifth Anniversary 500 Posts Name Dropper Photogenic
    edited 15 October 2022 at 1:20AM
    I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.
    Do Virgin Money really currently offer a higher rate of interest on their easy access saver? I don’t think so unless they’ve suddenly announced an interest rate rise that is yet to show on their website! Virgin Money are currently paying 2.02% AER (2.00% monthly).
  • housebuyer143
    housebuyer143 Posts: 4,291 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 15 October 2022 at 6:03AM
    I used them for a while, but found their log-in process a hassle. Now that Virgin Money offer a higher rate of interest there seems little point in bothering with them.
    Is there not an app that I can use to look at my money? 😂 I do like a good app.
  • How is the authenticator app? Can anyone who is a customer let me know. Seems it's got really bad reviews.
  • Chloe_G
    Chloe_G Posts: 409 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Yay, no problems at all.  Phoned them once when I got a new mobile and had to reset the authenticator and great customer service.
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