Spectos/Royal Mail Monitoring and Posting Panel

HomingPigeon

No, it doesn't.

In February I queried my missing January stamps and they told me mine should have been sent out in the 3rd week of the month. They were very quick to post replacements out, I received the missing stamps within two days.

I've had 2 or 3 queries (not stamp related) and each time they replied promptly. Just wish there was a telephone helpline, like Kantar has/had.

HonestJohn

I had none in January but they were sent promptly when I queried this. I think we should look out for March's stamps this week or next.

NBLondon

HomingPigeon said:

I've received a jiffy bag to post (think it is a small book). It has 5 x 1st class stamps on it, which = £4.75 postage. I'm sure it has been priced as a 1st class small parcel.

I've got one to go next week - I have every intention of just slinging it in the post box.   I think there's a simpler explanation - the team that makes these up doesn't have a franking machine or full supplies of stamps.    When I get a bundle arriving, it's usually in an A4 envelope with a Large 1st stamp or in one case a Large 1st and a standard 2nd together (for no obvious reason).    

We're still in parallel running until the 27th so maybe Kantar have stocks of more useful sized stamps that will be handed over to Spectos with the RFIDs.   Or since the prices change on 4th April - Spectos will get new stocks then.

gt94sss2

I've received what Spectos describe as a "DVD" box to post next week. To me, it seems more like a C4 sized one.

Interestingly, Spectos sent it to me as a Tracked 24 item for some reason!

HomingPigeon

///I think there's a simpler explanation - the team that makes these up doesn't have a franking machine or full supplies of stamps.///

I agree - it's obvious they've only got first and second class stamps to use. But if they want the package to be treated as a parcel (not by us, by the RM) they need to make it fit the dimensions of a parcel. As it is, it's a 1st class large letter with a parcel price on it.

HomingPigeon

Regarding the return of transponders, can anyone help with this please? I thought we needed to return them as soon as possible, and that's what I've always done, but I didn't realise we needed to record them as being sent, until today.

So today after returning 2, I tried to record them but got the message, "The number of transponders you returned is less than required. Please return the rest and confirm accordingly". I've returned all that I've received, but don't know what dates I returned them, and in any case, the drop-down menu will only let me record one date. I'm finding this very confusing. Does anyone else have the same problem?

TIA.

HonestJohn

HomingPigeon said:

Regarding the return of transponders, can anyone help with this please? I thought we needed to return them as soon as possible, and that's what I've always done, but I didn't realise we needed to record them as being sent, until today.

So today after returning 2, I tried to record them but got the message, "The number of transponders you returned is less than required. Please return the rest and confirm accordingly". I've returned all that I've received, but don't know what dates I returned them, and in any case, the drop-down menu will only let me record one date. I'm finding this very confusing. Does anyone else have the same problem?

TIA.

It is still buggy. I had the same. Just say you have returned the lot and it will still show the original amount.
No stamps either this week.

HomingPigeon

Thanks for that, HJ.

No stamps for me yet, either.

seatbeltnoob

I need to keep a record of the stamps it seems, they may be deliberately not sending them.

It's too much of a coincidence that many people not getting them.

Some rogue employee could make a tidy sum by stealing these stamp books that are supposed to be enclosed.

Saetana

I haven't been recording the return of the transponders, mind you haven't actually had one since the app updated itself.  Couldn't be bothered to do it myself and it auto updated within a couple of days, Apple is usually pretty good at updating apps.