Spectos/Royal Mail Monitoring and Posting Panel

Gail333

NBLondon said:

I've just updated the app:

I've got the same mass list of missing bundles.  The dates seem to match up with bundles I got (late) and sent (mostly on 9 Jan) but the reference numbers are different.

The future Bundles are correct - 2 that I have ready to go; 2 for next week that I don't yet have.   I have 1 new package expected soon - I'm guessing this is the 2 bundles due for Feb.  Bundle Timeline is useful.

Recent Tasks is showing points for each Bundle, Test Item and RFID so that's OK.

I'm apparently 9 test letters missing!

I wonder if I can test Create Ticket by telling them I never had these bundles...

I emailed Spectos regarding the app stating that I had overdue bundles and they replied that they "were aware of this issue and our tech team is working on a solution, Don't get worried by these notifications, we are trying to sort things out"

I'm glad that this is a known thing then as it was really bugging me.

Gail333

HonestJohn said:

silvercar said:

By the time I reach 2500 I will have been active 4 months. So 3 rewards a year, unless it all speeds up. 

Spectos estimate it will take 9 weeks to earn a voucher. I have a similar experience to you but have not done any surveys.

For me this has been pretty accurate. I began late October and had been waiting couple of weeks to be able to redeem my points which I did as soon as the app was updated. 

Gail333

maryhaggie said:

I have just managed to claim an  Amazon voucher, rather a longwinded procedure but very quickly fulfilled xx

I'm glad that it wasn't just me that thought this! I also chose Amazon and was so confused with the process that I thought that I had done it wrong. Especially when I got the first email from a company that I had never heard of and it was in German.

silvercar

Money_Grabber13579 said:

silvercar said:

By the time I reach 2500 I will have been active 4 months. So 3 rewards a year, unless it all speeds up. 

Remember though that Spectos are adopting the same 6 month on, 6 month off schedule it seems so possibly only 3 rewards every 2 years? Still better than the Kantar prize draws though, as I’d only have won once a year, at best.

In the old days there was always a profit element on the parcels and cubes posting.

Money_Grabber13579

silvercar said:

Money_Grabber13579 said:

silvercar said:

By the time I reach 2500 I will have been active 4 months. So 3 rewards a year, unless it all speeds up. 

Remember though that Spectos are adopting the same 6 month on, 6 month off schedule it seems so possibly only 3 rewards every 2 years? Still better than the Kantar prize draws though, as I’d only have won once a year, at best.

In the old days there was always a profit element on the parcels and cubes posting.

That’s true. Not sure what Spectos will pay, if anything, for parcels yet.

NBLondon

Gail333 said:

I emailed Spectos regarding the app stating that I had overdue bundles and they replied that they "were aware of this issue and our tech team is working on a solution, Don't get worried by these notifications, we are trying to sort things out"

I'm glad that this is a known thing then as it was really bugging me.

Checking the app this morning:

The Notifications for those "missing" bundles have all gone and been replaced by ones telling me all the bundles to be sent until mid-Feb  (3 of which I don't have yet) and that I have 2 new packages on the way (must be those same bundles).  And now 10 test letters on the way...

Odd that Spectos seem to send each bundle in it's own posting pack - even when they are to go out on consecutive days.

The furthest future of these has a different code - starts TE rather than A,B,C  wonder if that is significant ???  (Could it be a parcel of some sort?)

When I look at Bundle Timeline that still shows the missing ones as Overdue - but all the future ones are correct.

Hopefully it will start to make sense soon....

NBLondon

Money_Grabber13579 said:

silvercar said:

By the time I reach 2500 I will have been active 4 months. So 3 rewards a year, unless it all speeds up. 

Remember though that Spectos are adopting the same 6 month on, 6 month off schedule it seems so possibly only 3 rewards every 2 years? Still better than the Kantar prize draws though, as I’d only have won once a year, at best.

It seems that Spectos will invite you to Correctly Delivered and Unaddressed during your 6 months off - so you can rack up the points faster if you get onto those.

catsitter

I received an email invitation (Spectos) on the 23rd December to take part in the Correctly Delivered Mail study. It said it would last for two weeks, Monday to Saturday, and would pay 300 points. I clicked on the link and I am sure I said no, or didn't sign up, because I thought 300 points was not enough and it wasn't clear whether I would only be logging post addressed to me personally or for everyone in the household. I have no way of checking that I didn't sign up for it now, and they have sent me an email yesterday saying:

 "Thank you for taking part in our Correctly Delivered Mail (CDM) survey whose second week finished  last saturday. Your points will be added automatically as soon as we receive your report via the app for every day the survey lasted. Important: if you haven't received any item one day please also record a "0" instead of leaving the field open.

If you already finished your reports please ignore this email. We thank you very much for your support , and we are looking forward to your next CDM participation!"

Looking at my emails, I can see that they never sent me anything saying when the study was supposed to start or what to do. The app is showing that my reports are overdue. I have replied to their email saying I wasn't taking part so I don't know why they sent me the reminder.

Money_Grabber13579

NBLondon said:

Gail333 said:

I emailed Spectos regarding the app stating that I had overdue bundles and they replied that they "were aware of this issue and our tech team is working on a solution, Don't get worried by these notifications, we are trying to sort things out"

I'm glad that this is a known thing then as it was really bugging me.

Checking the app this morning:

The Notifications for those "missing" bundles have all gone and been replaced by ones telling me all the bundles to be sent until mid-Feb  (3 of which I don't have yet) and that I have 2 new packages on the way (must be those same bundles).  And now 10 test letters on the way...

Odd that Spectos seem to send each bundle in it's own posting pack - even when they are to go out on consecutive days.

The furthest future of these has a different code - starts TE rather than A,B,C  wonder if that is significant ???  (Could it be a parcel of some sort?)

When I look at Bundle Timeline that still shows the missing ones as Overdue - but all the future ones are correct.

Hopefully it will start to make sense soon....

Looks like there is still lots of tinkering going on. I had a TE number added to my list of future postings this morning but it has since disappeared.

NBLondon

So has mine...