Spectos/Royal Mail Monitoring and Posting Panel

NBLondon

silvercar said:

The post office should scan something off the manifest, then tell you where to leave it with the manifest squeezed through the cable tie. 

This....    I find it helps to have a large elastic band ready and use that to attach the manifest to the neck of the mailbag.  Or if you have plenty of spare cable ties - cut off the one that came with the bag, add your own but leave it loose enough to put the manifest under at the PO.

Saetana

My post office just scans the manifest and then staples the manifest to the red and white tag.  I then put it at the back of the shop with the other parcels and mail bags for collection.

MikeyPGT

Snozzle said:

Same here.  I also had a ticket answered a few days ago re not getting points for my last unaddressed stint.  Got advised I hadn't completed all the days but I had taken screen shots of each week with all sections completed (did not attach the screenshots).  No idea what I did wrong.....  Will have one last shot at it with this one and see how I get on and take screen shots again.

Go back to them and tell you that you did everything you were supposed to do and that if they don't give you teh points you won't do another UA survey.  Worked for me even though they came back and said it was my fault - which it wasn't

Snozzle

Thanks - I did go back and ask what I should do differently. They advised I missed sections out and should ensure I fill them all in (I have screen shots of them all filled in, including overdue) but have credited the points as a goodwill gesture. Still none the wiser what I did wrong.

LADY_A

Keeping on the subject of a sack arriving for the first time , it arrived at my home 8.35pm via royal mail , bit late in my opinion 🫣

HomingPigeon

Regarding the cable ties that are very tightly pulled to seal the mailbag....there is a way that you can loosen the ties.

It involves a tiny screwdriver - a screwdriver you use to tighten the screws on your glasses is the ideal size, if you have one. I got a set of 3 tiny screwdrivers in a christmas cracker.

 After I've loosened the tie, I fold the Sales Order Summary (Manifest) in such a way that the barcode is showing uppermost and slot it through the cable tie, with the barcode completely clear of the tie, then I re-tighten the tie (leaving it loose enough that there's a bit of wriggle-room).

I hold the bag up to the counter clerk and she scans the barcode with a handheld scanner, then either takes the bag and puts it behind the counter, or points to a hatch in the post office and asks me to leave the bag there.

It sounds a right faff but it doesn't take long and it seems to work well - I've been posting parcels for the best part of a year with no queries so far.

I expect some will say there's no need to go to all that trouble, and that's not what's being asked of us,  but it only takes a few seconds and I'd prefer to do it this way.

Chocmonster7

I just hand the sack and manifest sheet over, they scan the barcode, stamp the sheet and they keep both, that's it!

I then go out of the store and scan the barcode into the app to report that it's been done.

HonestJohn

I hand the sack and manifest over the counter. As soon I get a visual acknowledgement I am out of the door.

LADY_A

Chocmonster7 said:

I just hand the sack and manifest sheet over, they scan the barcode, stamp the sheet and they keep both, that's it!

I then go out of the store and scan the barcode into the app to report that it's been done.

Thanks, that's what I will do then 👍

HomingPigeon

I wonder if the counter staff keep the SOS or if it goes off with the bag? Anyone know?