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We are both pensioners and have a major problem

245

Comments

  • Robin9
    Robin9 Posts: 12,901 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What was the name of the grant scheme please ?
    Never pay on an estimated bill. Always read and understand your bill
  • Miser1964
    Miser1964 Posts: 283 Forumite
    100 Posts First Anniversary Photogenic Name Dropper
    edited 7 October 2022 at 3:29PM
    Drop an email explaining what's happened to their CEO 
  • TimSynths
    TimSynths Posts: 603 Forumite
    500 Posts Third Anniversary Name Dropper Photogenic
    Sounds like this is the standing charge, to cover the cost of the supply and pipes, not for any usage.
  • Hi,
    so why get the gas deal?
  • Robin9
    Robin9 Posts: 12,901 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    @sirhc21 Can you go back in time please

    Had you already got a gas service to your property or did one have to be put in ?  Who paid ?

    Have you completed a formal application form for the gas boiler and (I presume) radiators ?   was this 100% funded ?




    Never pay on an estimated bill. Always read and understand your bill
  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    Ask to be put on a deemed tariff. With some suppliers on a deemed tariff if you don’t use any gas you don’t pay the standing charge. I’m assuming the bill is for the standing charge and not the installation 
  • MWT
    MWT Posts: 10,420 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 7 October 2022 at 4:16PM
    Mobtr said:
    Ask to be put on a deemed tariff. With some suppliers on a deemed tariff if you don’t use any gas you don’t pay the standing charge. I’m assuming the bill is for the standing charge and not the installation 
    That doesn't work, you can't be put on a deemed tariff if you already have a contract with your supplier.
    'Deemed' means you haven't agreed to a tariff, so your use of the supply puts you on a deemed tariff. Once you have agreed, even if you are not using it, it is too late...

  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    MWT said:
    Mobtr said:
    Ask to be put on a deemed tariff. With some suppliers on a deemed tariff if you don’t use any gas you don’t pay the standing charge. I’m assuming the bill is for the standing charge and not the installation 
    That doesn't work, you can't be put on a deemed tariff if you already have a contract with your supplier.
    'Deemed' means you haven't agreed to a tariff, so your use of the supply puts you on a deemed tariff. Once you have agreed, even if you are not using it, it is too late...

    I know what a deemed tariff is. I also know that it is usually the same price as the SVT and some suppliers will change you onto it in circumstances such as this where there is no chance of any gas being used. Deemed/standard, it’s just a name
  • MWT
    MWT Posts: 10,420 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Mobtr said:
    MWT said:
    Mobtr said:
    Ask to be put on a deemed tariff. With some suppliers on a deemed tariff if you don’t use any gas you don’t pay the standing charge. I’m assuming the bill is for the standing charge and not the installation 
    That doesn't work, you can't be put on a deemed tariff if you already have a contract with your supplier.
    'Deemed' means you haven't agreed to a tariff, so your use of the supply puts you on a deemed tariff. Once you have agreed, even if you are not using it, it is too late...

     Deemed/standard, it’s just a name
    It is a legal definition, not 'just a name', it describes the state of your contractual obligation to the supplier, and if you have not contracted with the supplier it does allow you to avoid paying the standing charge.
    Where you have contracted with the supplier to have the supply/meter installed, you are way past 'deemed'.
    If the supplier is prepared to cancel the contract then that is a different matter, but I'd be surprised if they would do that when the supply was explicitly requested to be installed.
    Can't hurt to ask, and failing that asking to have the meter removed may be the only alternative if there is no change of actually getting the boiler installed. ... just check the cost of the removal first...

  • SAC2334
    SAC2334 Posts: 875 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    TimSynths said:
    Sounds like this is the standing charge, to cover the cost of the supply and pipes, not for any usage.
    By the sound of this it is just to cover the cost of uncapping a previous supply pipe as running pipes to a new property is a lot more than any £120..
    A total new gas supply from the mains pipe is probably getting on for £1000 as the pipework has to be installed underground..a big expensive job..The pipes must have been in place and this charge will cover fitting the new  meter then standing charges from that time and continuing until the meter is removed . It may be painful but prob the best thing is to pay it off in installments  if you can t afford it..or better still buy a central heating system .it's much better than economy 7 night storage  
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