EE text message 'technical changes' new plan and device?

in Mobiles
5 replies 1K views
ariarniaariarnia Forumite
4.2K Posts
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Forumite
ive had a quick look and i can't see a post on this but sorry if i'm duplicating. i just had a text from ee saying 

Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a new device, by 15th January 2023. If you don't, you'll still be able to call and text, but you won't be able to access the internet without WiFi. For more info, visit us in-store or give us a call on 0800 956 3090 

truth be told i don't even know what plan i'm on. because i have a work phone and i work from home i barely use this thing. i think it was a free sim. it's PAYG and i can't even remember the last time i topped it up. 

but what's the change and should i get a new sim or just ignore it? i have 0 interest in signing up for a monthly plan (and 'm not getting a new phone. this is a fairly new iPhone so i dont think that's a problem). 
Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott

It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?

Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.

Replies

  • sully1311sully1311 Forumite
    285 Posts
    Part of the Furniture 100 Posts Name Dropper
    Forumite
    Sounds like EE think you've got a 2G/3G only phone and so are sending you it as they're turning off 3G next year. 
  • ShaneTShaneT Forumite
    7 Posts
    Seventh Anniversary Name Dropper First Post Combo Breaker
    Forumite
    I got the same text today. I think it's rather badly worded and has left me unsure of whether I need to take any action. It says you need to change, which is unequivocal, but then it suggests you don't really have to? I have an older non-smart phone and although it can access the internet, I don't use it for that, only for occasional calls and texts. I have no wish to change to a new plan, unless I am going to be disconnected otherwise. 


  • savergrantsavergrant Forumite
    369 Posts
    100 Posts Name Dropper
    Forumite
    The wording strongly suggests you are (only) using 3G to access the Internet at the moment. What is your 4G signal strength in/around your home? If you were occasionally losing 4G signal i would expect them to say "you might sometimes not be able..."
    In line with most tech companies i guess they are using "you need to upgrade" indiscriminately and your phone will work perfectly well for a number of years.
  • edited 10 September 2022 at 6:19AM
    Acer321Acer321 Forumite
    37 Posts
    Fourth Anniversary 10 Posts Name Dropper Photogenic
    Forumite
    edited 10 September 2022 at 6:19AM
    ariarnia said:
    I've had a quick look and I can't see a post on this, but sorry if I'm duplicating.
    There is an earlier thread here:


  • ShaneTShaneT Forumite
    7 Posts
    Seventh Anniversary Name Dropper First Post Combo Breaker
    Forumite
    Acer321 said:
    ariarnia said:
    I've had a quick look and I can't see a post on this, but sorry if I'm duplicating.
    There is an earlier thread here:



    Thanks, a link posted there gives me the answer I was looking for.

    [quote]What will happen if I don't do anything?

    From January 2023, if you don’t move to a new plan then you’ll lose access to mobile data. This means that you’ll still be able to make and receive phone calls and texts, but you’ll have to connect to WiFi to use the internet.

    To continue to access mobile data, book an appointment at your local EE store, or call 150 from your EE mobile.[/quote]

    I know the original text I received sort of said the same thing, but the above is clearer about it. So I'll assume just for calls and texts I don't need to do anything. 

    I imagine these legacy users who don't generate regular monthly revenue are an annoyance to the providers so who knows how long they'll let us carry on though. 

Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android

MSE App

Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools