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Claiming compensation for paid up front Solar panels

Hello, new to this, I hope it’s in the correct place!

In 2012, my Grandparents had solar panels installed by ‘enviro solar’. This was sold to them as an investment and they paid in full.

They have been contacted by a ‘No win no fee’ company who have informed them that even though they did not take out finance to pay for these panels, they are entitled to compensation as the panels were sold to them as an investment. 
My husband and I have offered to look into this as, I do not like the idea of them giving away a percentage of anything they may be entitled to, to a big company. 
When my husband started to look into how to claim compensation, all he could find was information about how to claim based upon taking about a loan for solar panels which, obviously, is not the case here.

I have all of their installation paperwork and wondered if anyone could help me here? Are the ‘no win no fee’ people having them on or, do they have a case for compensation? 

Thank you very much in advance…

Jelly 
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Comments

  • Hello, new to this, I hope it’s in the correct place!

    In 2012, my Grandparents had solar panels installed by ‘enviro solar’. This was sold to them as an investment and they paid in full.

    They have been contacted by a ‘No win no fee’ company who have informed them that even though they did not take out finance to pay for these panels, they are entitled to compensation as the panels were sold to them as an investment. 
    My husband and I have offered to look into this as, I do not like the idea of them giving away a percentage of anything they may be entitled to, to a big company. 
    When my husband started to look into how to claim compensation, all he could find was information about how to claim based upon taking about a loan for solar panels which, obviously, is not the case here.

    I have all of their installation paperwork and wondered if anyone could help me here? Are the ‘no win no fee’ people having them on or, do they have a case for compensation? 

    Thank you very much in advance…

    Jelly 

    I would say the no-win no fee people are having them on.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Compo for what exactly? 
    No free lunch, and no free laptop ;)
  • macman said:
    Compo for what exactly? 


    For being mis sold the panels. They were told they would be an investment with a return, panels have never met the return ‘advertised’. 
  • macman said:
    Compo for what exactly? 


    For being mis sold the panels. They were told they would be an investment with a return, panels have never met the return ‘advertised’. 
    There is no claim here.

  • In that case, @powerful_Rogue would it be best to let the No win no fee company run with it and let them waste their time? 
  • powerful_Rogue
    powerful_Rogue Posts: 8,309 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 6 September 2022 at 4:14PM
    In that case, @powerful_Rogue would it be best to let the No win no fee company run with it and let them waste their time? 

    Depends on their T&C's and your morals. I'm sure somewhere there will be a fee.
  • LV_426
    LV_426 Posts: 506 Forumite
    100 Posts Second Anniversary Name Dropper
    In that case, @powerful_Rogue would it be best to let the No win no fee company run with it and let them waste their time? 

    Worth a shot isn't it?

  • LV_426 said:
    In that case, @powerful_Rogue would it be best to let the No win no fee company run with it and let them waste their time? 

    Worth a shot isn't it?


    Is it? Why? See my post above.
  • I believe they prey on people not doing their research anyway so I don’t have a moral issue with it! 
  • LV_426
    LV_426 Posts: 506 Forumite
    100 Posts Second Anniversary Name Dropper
    LV_426 said:
    In that case, @powerful_Rogue would it be best to let the No win no fee company run with it and let them waste their time? 

    Worth a shot isn't it?


    Is it? Why? See my post above.

    Well of course I'd need to have a close look at the T&Cs. Is 'no-win, no-fee' generally a con?
    Only asking because we're in the process of pursuing a personal injury claim and the solicitors work on this basis.

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