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  • Le_Kirk
    Le_Kirk Posts: 24,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The silly, annoying point about all this is that the system/forum worked until a couple of months ago so no new bug fixes should have been necessary, they just needed to revert to the software that worked (I've given the date it was first noticed) and that would/should be a simple fix not requiring any rigorous processes!
  • user1977
    user1977 Posts: 17,874 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    They go though a rigours process 
    Like the posts here?  :D
  • B0bbyEwing
    B0bbyEwing Posts: 1,590 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 24 September 2022 at 12:42PM
    Came here to say the same thing & found this thread. Looks like it's been an issue for a while.
    I last posted on a thread yesterday afternoon some time. Went back in to the forum today - new post, mine. I've been on the forum many times since but it doesn't clear it from being "new" (though I haven't opened the thread since my post as I can see I'm the last poster).

    Was the forum setup bought off AliExpress?

    Better edit for clarification as don't want anyone getting upset - that was just a joke. Not intending to ruin anyone's day :)
  • Le_Kirk
    Le_Kirk Posts: 24,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Still an issue, any progress @MSE_Stephen?
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 16 October 2022 at 10:37AM
    Le_Kirk said:
    The silly, annoying point about all this is that the system/forum worked until a couple of months ago so no new bug fixes should have been necessary, they just needed to revert to the software that worked (I've given the date it was first noticed) and that would/should be a simple fix not requiring any rigorous processes!
    The software will have been updated to fix a whole number of vulnerabilities which have likely been exploited in sites which have not been updated.

    Would you rather that they roll back to a less secure version, potentially putting everyone's accounts at risk of being compromised to do a quick fix to a very minor bug?

    The right thing is to NOT roll back for something so minor and to fix it in the more secure version. Given that it shouldn't take so long to patch (if using the open source self hosted version) unless they are reliant on the forum software vendor doing the fix (as in using the Vanilla SaaS hosted environment) in which case they are at the behest of the software vendor and it may well be quite a way down their backlog to fix.
  • MSE_James
    MSE_James Posts: 1,686 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    We anticipate that there will be good news on this issue this week :smile:  
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • Le_Kirk
    Le_Kirk Posts: 24,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    400ixl said:
    Would you rather that they roll back to a less secure version, potentially putting everyone's accounts at risk of being compromised to do a quick fix to a very minor bug?
    No, I would rather they got it right in the first place, why take something that was working and make it worse, whether deliberately or through incompetence?  Having said that I can see your point, doesn't make it any less frustrating though!
  • Jenni_D
    Jenni_D Posts: 5,432 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    edited 19 October 2022 at 11:18AM
    Is it fixed now? (I'm not sure I'm seeing the issue now).

    Edit: it seems to be. After making this reply I went straight to the Site Feedback thread listings and noted that this thread did not show any new post indication. :) 

    All that remains re. new post indications is to add the space between the number and the word new ;) 
    Jenni x
  • Le_Kirk
    Le_Kirk Posts: 24,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It is partially fixed in that if you add a comment to a post, when you submit it, the thread count does not show your post as if it was new but the main problem is NOT fixed.  After reading a thread, I still have to click refresh or the thread shows it has new posts!
  • MSE_Stephen
    MSE_Stephen Posts: 778 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    Hi everyone

    Our provider has reported that this issue has now been fixed.

    Le_Kirk said:
    It is partially fixed in that if you add a comment to a post, when you submit it, the thread count does not show your post as if it was new but the main problem is NOT fixed.  After reading a thread, I still have to click refresh or the thread shows it has new posts!
    @Le_Kirk Unless I'm misunderstanding, I'm not sure this is a bug?
    You mention in a previous post 
    when I have visited a post and click back to return to the list of posts, the number of NEW posts has not changed

    Clicking "Back" on many sites will give you a cached page that has not been updated. I don't think this forum ever had the ability to update in this way.
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