Fraud - though my sons banks account

burtybobs

My sons bank account is showing as a DD set up for Paypal . the details the bank gave me are, Name - (Removed by Forum Team) - company (Removed by Forum Team).. this number is showing on google as a spam number. He has no payments coming out on his paypal statement only the bank for various amount totaling £502 and various dates. The bank say its not them its paypal and wont help and paypal say its not them and wont help. We've no idea what to do as he can't afford to lose £502 in 2 months. 
hope someone has some advice

Brie

A quick google of (Removed by Forum Team) shows 2 people of that name in Bournemouth - which has an area code of 01202.

(Removed by Forum Team) 

On that side of Bournemouth there's a large office complex for JPMorgan. 

Whether any of that is legit I don't know.   But I doubt it as there's been previous reports of this on MSE

JPMC RE PAYPAL INT direct debit appeared?? - Page 6 — MoneySavingExpert Forum

Maybe if you (or actually your son needs to do it) tell the bank about this they will be more willing to co-operate about the fraud.

eskbanker

burtybobs said:

My sons bank account is showing as a DD set up for Paypal . the details the bank gave me are, Name - (Removed by Forum Team) - company (Removed by Forum Team).. this number is showing on google as a spam number. He has no payments coming out on his paypal statement only the bank for various amount totaling £502 and various dates. The bank say its not them its paypal and wont help and paypal say its not them and wont help. We've no idea what to do as he can't afford to lose £502 in 2 months. 
hope someone has some advice

Many have PayPal linked to bank accounts with a DD mandate, but such arrangements are still subject to the Direct Debit Guarantee, so if, for example, PayPal pulled £502 out of his bank account without notification that they'd do so, then this may support a DD guarantee claim via the bank, i.e. the fact that there's a DD mandate doesn't in itself allow the bank to point the finger at PayPal.

https://www.directdebit.co.uk/direct-debit-explained/incorrect-payments/

Once the Direct Debit has been set up you should receive advance notice confirming when the payments will be collected and how much they will be – it is advisable to check this to confirm the details are correct.

If a Direct Debit payment has been collected which is not as outlined in the advance notice. I.e. more has been collected than the amount specified or the payment has been taken on the wrong date you are entitled to an immediate refund of the amount collected from your bank or building society under the Direct Debit Guarantee.

macman

Basics: has your son now cancelled the DD so that no more money can be taken?
Then, he needs to contact the bank and ask them for proof of the authority they received to set up the DD.

jimjames

Brie said:

On that side of Bournemouth there's a large office complex for JPMorgan. 

Whether any of that is legit I don't know.   But I doubt it as there's been previous reports of this on MSE

JPMC RE PAYPAL INT direct debit appeared?? - Page 6 — MoneySavingExpert Forum

JPMC re Paypal is not a scam or fraud payment, it is the standard DD for Paypal to pay for items through your bank account. I have one on my bank account and is what pays my Paypal purchases.

oldagetraveller1

Following from jimjames, I copied and pasted this from my bank account DD list.

"JPMC RE PAYPAL INTL LTD"

No screenshot etc., for obvious reasons!

born_again

If they check their PayPal account it will say what this is for... As it will be listed in purchases.

eskbanker

born_again said:

If they check their PayPal account it will say what this is for... As it will be listed in purchases.

OP says that there is nothing showing on the son's PayPal account:

burtybobs said:

He has no payments coming out on his paypal statement only the bank for various amount totaling £502 and various dates.

km1500

Do the sirt code and account number on the bank DD match those of Paypal - just because it is labelled Paypal doesn't mean it actually is paypal

Brie

jimjames said:

Brie said:

On that side of Bournemouth there's a large office complex for JPMorgan. 

Whether any of that is legit I don't know.   But I doubt it as there's been previous reports of this on MSE

JPMC RE PAYPAL INT direct debit appeared?? - Page 6 — MoneySavingExpert Forum

JPMC re Paypal is not a scam or fraud payment, it is the standard DD for Paypal to pay for items through your bank account. I have one on my bank account and is what pays my Paypal purchases.

My point was that there is a person with the name the OP had who lives in Bournemouth.  And Bournemouth is an 01202 phone number.  And JPMC = JPMorgan (Chase) has a large office in Bournemouth. 

And additionally the scam goes back prior to Chase having personal bank accounts in the UK as far as I'm aware.  So scam.

penners324

Get the bank to reverse the DD payments as the have to do under DD guarantee and then cancel it