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Virgin Net

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Comments

  • dipsy
    dipsy Posts: 3,137 Forumite
    me too and they don't seem to be very helpful

    when I rang told me all sorted......errr it says not on your service status page ...

    guess they think we all only have one form of getting on the internet...

    I am now arranging to have my bt line reconnected and then cancel virgin their customer service is appalling!!
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
  • Marty999
    Marty999 Posts: 728 Forumite
    500 Posts
    I was perfectly happy with Virgin for broadband, TV and telephone, it was only when Sky took Sky One away from them that forced me to switch. I was on NTL and then Virgin broadband for about 4 years and never had a problem like yours. But I think your problem was covered by this BBC news story. It should be resolved now?
  • dipsy
    dipsy Posts: 3,137 Forumite
    nope still not working.... they say hopefully tomorrow midday...


    not very good, especially as they have reported to BBC that its resolved and it isn't....

    Well hopefully tomorrow we will all be back online fingers crossed....
    2007 £1749
    2008 £291.99
    2009 JanMasscara £7.00 Feb megcabot books x 2 £20 XFactor tkts x 2 £58.00 (couldn't go though as they only phoned on day :-( ) foundation £7.99
    total so far for 09 £92.99
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