Shawbrook Bank Tips!

elsien

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

That's true for the money  going  - I sent my test £1 on Friday  night and it didn't show up till the Monday. I think there's a message on there somewhere now along the lines of "if it's outside of normal working hours, don't expect anything to happen." 

Albermarle

elsien said:

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

That's true for the money  going  - I sent my test £1 on Friday  night and it didn't show up till the Monday. I think there's a message on there somewhere now along the lines of "if it's outside of normal working hours, don't expect anything to happen." 

It is the same for all these smaller institutions. You pay into their bank account at Barclays, HSBC etc , so if it is at the weekend it is not picked up until Monday.

If you want 'instant action' you have to save with one of the big boys, and get a worse rate of interest, or almost no interest in some cases.

ranciduk

Does anyone know when they contact you to discuss your maturity instructions on a fixed bond?

and do they email you, or write to you?

Millyonare

Albermarle said:

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

For a savings account, many of which remain untouched for long periods, an app is not really necessary/a deal breaker.
However a smooth website and money in /out within 24 hours during weekdays is important.

In today's ultrafast world, anything less than 1min to take cash in or out of an instant or easy saver is not really acceptable. It harms liquidity, and just smacks of poor organisation and weak productivity (real or perceived). The world is speeding up, not slowing down.

eskbanker

Millyonare said:

Albermarle said:

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

For a savings account, many of which remain untouched for long periods, an app is not really necessary/a deal breaker.
However a smooth website and money in /out within 24 hours during weekdays is important.

In today's ultrafast world, anything less than 1min to take cash in or out of an instant or easy saver is not really acceptable. It harms liquidity, and just smacks of poor organisation and weak productivity (real or perceived). The world is speeding up, not slowing down.

While you're undoubtedly right that expectations continue to increase (and that some institutions don't keep up with them), there is an argument that those who rely on instantaneous access to savings accounts are the ones who are poorly organised!

garyelder

No problems with shawbrook at all
all very quick

I paid in money from my bank account yesterday lunchtime and I was showing in my acc an hour later and got a text to confirm 

Newly_retired

ranciduk said:

Does anyone know when they contact you to discuss your maturity instructions on a fixed bond?

and do they email you, or write to you?

As I recall, they email or text you to tell you that they have sent you a secure message, with maturity options. 

ranciduk

Newly_retired said:

ranciduk said:

Does anyone know when they contact you to discuss your maturity instructions on a fixed bond?

and do they email you, or write to you?

As I recall, they email or text you to tell you that they have sent you a secure message, with maturity options. 

Ok thanks for that 

Millyonare

eskbanker said:

Millyonare said:

Albermarle said:

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

For a savings account, many of which remain untouched for long periods, an app is not really necessary/a deal breaker.
However a smooth website and money in /out within 24 hours during weekdays is important.

In today's ultrafast world, anything less than 1min to take cash in or out of an instant or easy saver is not really acceptable. It harms liquidity, and just smacks of poor organisation and weak productivity (real or perceived). The world is speeding up, not slowing down.

While you're undoubtedly right that expectations continue to increase (and that some institutions don't keep up with them), there is an argument that those who rely on instantaneous access to savings accounts are the ones who are poorly organised!

Of course. Most bank customers are disorganised and slow. That is why banks must be organised and fast. If Shawbrook cannot provide fast payments, customers will go elsewhere to a bank that does.

Albermarle

Millyonare said:

eskbanker said:

Millyonare said:

Albermarle said:

Millyonare said:

Yes, Shawbrook is like a throwback from the 1980s. No app, clunky website, and it can take days to get money in or out.

For a savings account, many of which remain untouched for long periods, an app is not really necessary/a deal breaker.
However a smooth website and money in /out within 24 hours during weekdays is important.

In today's ultrafast world, anything less than 1min to take cash in or out of an instant or easy saver is not really acceptable. It harms liquidity, and just smacks of poor organisation and weak productivity (real or perceived). The world is speeding up, not slowing down.

While you're undoubtedly right that expectations continue to increase (and that some institutions don't keep up with them), there is an argument that those who rely on instantaneous access to savings accounts are the ones who are poorly organised!

Of course. Most bank customers are disorganised and slow. That is why banks must be organised and fast. If Shawbrook cannot provide fast payments, customers will go elsewhere to a bank that does.

Not if the bank that does has lower interest rates, which is often the case.