Universal credit statement help

Chrome020

this is what I found on the tax website if this isn't allowed on here, please delete.

calcotti

That seems clear. Include the information to UC. They should be able to correct your calculation.

Chrome020

UC just rang me not long ago and asked again when I was last paid which I explained again for the 100th time, then they said it's because of the 3rd of June payment was reported late in mid July but I don't see how it's that as it's reported I was paid 752 this statement not 677? Think they've lost the plot just as much as I have with this.
Anyway, they have put in an investigation but I most likely won't hear back til next week now and the gentleman said if they get the exact same figures back that they already have I will have to provide payslips and bank statements which I'm happy to do.

calcotti

At least they are at least engaging with you.

Chrome020

calcotti said:

At least they are at least engaging with you.

Yeah definitely hope it can get sorted asap

Icequeen1

Chrome020 said:

UC just rang me not long ago and asked again when I was last paid which I explained again for the 100th time, then they said it's because of the 3rd of June payment was reported late in mid July but I don't see how it's that as it's reported I was paid 752 this statement not 677? Think they've lost the plot just as much as I have with this.
Anyway, they have put in an investigation but I most likely won't hear back til next week now and the gentleman said if they get the exact same figures back that they already have I will have to provide payslips and bank statements which I'm happy to do.

It is possible the payment on 1 July was reported late and so fell into the same period as 29 July payment which was netted off against it? Not quite £752 though.

Chrome020

Icequeen1 said:

Chrome020 said:

UC just rang me not long ago and asked again when I was last paid which I explained again for the 100th time, then they said it's because of the 3rd of June payment was reported late in mid July but I don't see how it's that as it's reported I was paid 752 this statement not 677? Think they've lost the plot just as much as I have with this.
Anyway, they have put in an investigation but I most likely won't hear back til next week now and the gentleman said if they get the exact same figures back that they already have I will have to provide payslips and bank statements which I'm happy to do.

It is possible the payment on 1 July was reported late and so fell into the same period as 29 July payment which was netted off against it? Not quite £752 though.

Hi. This is what I think too, even though my previous employer has said 1st of July was reported on time.
My 1st July pay was £773.06 and they said for the 29th of July there was a £20.50 adjustment 773.06 - 20.50 is 752.56 which is the amount reported on my UC

Chrome020

Is it true that it could take weeks for the earnings dispute? And would anyone know if there's anything I could get even if it means playing it back as I don't have any money, I asked if I could get an advance and they said no.

poppy12345

Chrome020 said:

Is it true that it could take weeks for the earnings dispute? And would anyone know if there's anything I could get even if it means playing it back as I don't have any money, I asked if I could get an advance and they said no.

Potentially it could take weeks. Though there are no timescales. You will be too late for a new claim advance payment now. For a budgeting loan you don't meet the criteria because you need to be claiming certain means tested benefits for at least 6 months and have earnings of less than £2,600 in those 6 months. (single person) https://www.citizensadvice.org.uk/benefits/universal-credit/on-universal-credit/budgeting-advance/

I don't know if you can apply for a hardship payment or whether those are just for those that have been sanctioned. https://www.turn2us.org.uk/Benefit-guides/Hardship-Payment/Hardship-Payments-of-Universal-Credit

Do you have any family that you could ask to borrow some money from while you wait?

Chrome020

Any advice here? My previous employer isn't replying to HMRC and they aren't replying to my emails either, I have requested mandatory reconsideration but what's the chances of me getting anywhere if my previous employer just ignores any requests.