Lyca Mobile Problems

ProDave

JRTdad said:

I'm still unable to log in to Lyca but here's a useful tip if you want to make sure your bundle doesn't renew:

1. With your Lyca sim in, dial *190#
2. Enter '1' to confirm the cancellation

I would suggest you make sure you have your PAC code before you do that.

savergrant

ProDave said:

JRTdad said:

I'm still unable to log in to Lyca but here's a useful tip if you want to make sure your bundle doesn't renew:

1. With your Lyca sim in, dial *190#
2. Enter '1' to confirm the cancellation

I would suggest you make sure you have your PAC code before you do that.

If your bundle doesn't renew your sim will simply switch to payg, but it might become inactive after six months of non-use.

JRTdad

Anyone else having trouble with the porting out? My port was supposed to be Monday. I'm still unable to receive calls on my number, although texts do come through. IDMobile is looking into it but I suspect Lyca is failing to supply all the necessary data.

flaneurs_lobster

JRTdad said:

Now I just need to fret about which of my personal data has been stolen by hackers.

Start fretting 

Lyca Mobile UK Confirm Personal Data Breached by Hackers

https://www.ispreview.co.uk/index.php/2023/10/lyca-mobile-uk-confirm-personal-data-breached-by-hackers.html#:~:text=Mobile operator Lyca Mobile, which,personal information held in our

WelshPaul

JRTdad said:

Anyone else having trouble with the porting out? My port was supposed to be Monday. I'm still unable to receive calls on my number, although texts do come through. IDMobile is looking into it but I suspect Lyca is failing to supply all the necessary data.

Yes, me!

https://forum.vodafone.co.uk/t5/Pay-monthly/Failed-Number-Port/td-p/2738548

WelshPaul

This message was posted on another forum:
Hello from EE - We are experiencing a few delays across the industry at present with ports involving Lyca Mobile. Lyca suffered a cyber ransomware attack and are having to rebuild their servers. EE MNP team are tracking the files and routing updates needed to complete your port and will continue to do so until completion.

JRTdad

WelshPaul said:

JRTdad said:

Anyone else having trouble with the porting out? My port was supposed to be Monday. I'm still unable to receive calls on my number, although texts do come through. IDMobile is looking into it but I suspect Lyca is failing to supply all the necessary data.

Yes, me!

[link to Vodafone forum]

Perfectly describes my circumstances – people who call me are getting that same message. It's deeply frustrating as I have no idea if people are trying to call me. My wife is pregnant and I'm in the middle of a property transaction so the timing is less than ideal.

PHK

This is also affecting ports where the number was originally allocated to Lycamobile(O2) 
I'm told Lyca's capacity to port/route is severely reduced.

JRTdad

JRTdad said:

Anyone else having trouble with the porting out? My port was supposed to be Monday. I'm still unable to receive calls on my number, although texts do come through. IDMobile is looking into it but I suspect Lyca is failing to supply all the necessary data.

3 days later, still in limbo. 

sujsuj

Day15 without service at Lyca Mobile after ported in from Plusnet, I am concerned of loosing my number of 15 years!