Discount available after request for installation

A couple of weeks ago, I put in an order to Virgin for M100 broadband. Installation is due August 5th. It costs £24.99. 
I’ve just seen the MSE notification of the same service for £17.40 per month!
is there any way I can get my current order converted please? Or would I have to cancel this installation and then put in a new order?

Any information given in my posts or replies is intended to be of interest and/or help to members of the forum. I cannot guarantee that this is accurate or up to date.


  • Neil_JonesNeil_Jones Forumite
    8.1K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Special offers come and go.
    There is never a right time to go ahead with anything as there may (or may not) be a new deal around the corner.

    Anyway that £17.39 deal is an "equivalent to" thing with a bill credit.  You're still paying the £24.99 or whatever it was a month.  "Equivalent to" things are difficult to compare to further down the line.
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