KFC - no chicken 26 July at 11:10PM in Praise, vent & warnings 15 replies 916 views

vulcan1964

After watching repeated adds on ITV and C4 for Tuesdays big deal -9 pieces for £5.99, decided to treat the family today. I was told when ordering "sorry we cant offer that,but we can sell the same chicken at full price. https://www.kfc.co.uk/tuesdays-bucket-deal

E mailed KFC this is their reply

Nicole (KFC) 26 Jul 2022, 22:39 BST Hi There,   Thank you for getting in touch regarding our WOW Tuesday offer. I am sorry that when you visited one of our restaurants, you weren't able to receive this.   There’s been some disruption to our supply which means we have had to sadly pause the launch of our WOW Tuesday offer. We know it’s frustrating when you're looking forward to something but rest assured, we’re working hard to resolve this.  As of yet, we don't have a date of when the offer will be back however please keep an eye on our social media and advertisements for updates.  Again, we're sorry we let you down.    I hope this won’t put you off visiting us again - we’d really like to welcome you back.   Best Wishes,  Nicole KFC Care Squad So a chicken company that spent millions advertising there deals, runs out of chicken on the first day.

MattMattMattUK

Supply chains are struggling at the moment, I am sure they would rather be able to sell their product. 

ElefantEd

Lucky escape really.

Sicard

In the 60s in Hounslow the KFC outlet got caught by the health inspectors of using rats instead of chicken. Apparently in the book King Rat the American POW bred rats to sell as chicken to the Japanese guards and got away with it.
Now, I'm not suggeting anything...

vulcan1964

This was just a vent, to save people a useless trip to KFC.

But it does open a morale question of companies advertising a product, at a cheap price, that they must know they will not be able to honour.

mr_stripey

Now I want a KFC!
  

Exodi

vulcan1964 said:

This was just a vent, to save people a useless trip to KFC.

But it does open a morale question of companies advertising a product, at a cheap price, that they must know they will not be able to honour.

Do you mean to suggest they did this deliberately?

Why do people always assume the worse? Would seem like a monumentally stupid idea to spend millions on advertising just to p*** people off, no?

Do you really think this is some next-level-galaxy-brain marketing technique, based on the assumption that people will just pay the full price? Put your tinfoil hat away.

Brie

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

Olinda99

All offers, from time immemorial, are subject to availability.

Exodi

Brie said:

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.

JosephK

Reminds me of the old story:-

Motorist walks into a garage "I want two Brand XXXX tyres for my car, how much are they?"
Mechanic "£100 each"
Motorist "That's dear, down the road they are advertising them for £75 each"
Mechanic "Why don't you buy them down the road, then"
Motorist "They haven't any in stock"
Mechanic "Oh, when we haven't any in stock we advertise them for £50 each"