KFC - no chicken

in Praise, vent & warnings
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vulcan1964vulcan1964 Forumite
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After watching repeated adds on ITV and C4 for Tuesdays big deal -9 pieces for £5.99, decided to treat the family today. I was told when ordering "sorry we cant offer that,but we can sell the same chicken at full price. https://www.kfc.co.uk/tuesdays-bucket-deal

E mailed KFC this is their reply

Nicole (KFC)

26 Jul 2022, 22:39 BST

Hi There,
 
Thank you for getting in touch regarding our WOW Tuesday offer. I am sorry that when you visited one of our restaurants, you weren't able to receive this.
 
There’s been some disruption to our supply which means we have had to sadly pause the launch of our WOW Tuesday offer. We know it’s frustrating when you're looking forward to something but rest assured, we’re working hard to resolve this. 

As of yet, we don't have a date of when the offer will be back however please keep an eye on our social media and advertisements for updates. 

Again, we're sorry we let you down. 
 
I hope this won’t put you off visiting us again - we’d really like to welcome you back.
 
Best Wishes, 
Nicole
KFC Care Squad

So a chicken company that spent millions advertising there deals, runs out of chicken on the first day.
Politics is the art of looking for trouble, finding it
everywhere, diagnosing it incorrectly and applying the wrong remedies.
Groucho Marx


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Replies

  • MattMattMattUKMattMattMattUK Forumite
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    Supply chains are struggling at the moment, I am sure they would rather be able to sell their product. 
  • vulcan1964vulcan1964 Forumite
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    This was just a vent, to save people a useless trip to KFC.

    But it does open a morale question of companies advertising a product, at a cheap price, that they must know they will not be able to honour.
    Politics is the art of looking for trouble, finding it
    everywhere, diagnosing it incorrectly and applying the wrong remedies.
    Groucho Marx


  • mr_stripeymr_stripey Forumite
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    Now I want a KFC!
     :) 
  • BrieBrie Forumite
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    Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

    I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.
    "Never retract, never explain, never apologise; get things done and let them howl.”
  • Olinda99Olinda99 Forumite
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    All offers, from time immemorial, are subject to availability.
  • edited 27 July at 11:48AM
    ExodiExodi Forumite
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    edited 27 July at 11:48AM
    Brie said:
    Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

    I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.
    While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

    They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.
    Know what you don't
  • TripleHTripleH Forumite
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    I once had a 3 hour exam with 50% of marks on a Case study on Dr Pepper (other 'fruit' based carbonated syrups are available).
    It worked as advertisement as the first thing I did was buy vimto.
    I did think this was about the vegan 'chicken' option they do (my mind may have made that product up??).
    May you find your sister soon Helli.
    Sleep well.
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