KFC - no chicken

prowla

So, they're not saying they have no chicken; they're saying they're not selling it at the advertised offer price.

the_lunatic_is_in_my_head

Exodi said:

Brie said:

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.

Running a national ad campaign and then refusing to offer the price because demand outstrips supply would likely be deemed an unfair commercial practice, and rightly so. 

Olinda99

Then the OP's remedy is to complain to the ASA who will either dismiss the complaint or uphold it and required KFC to change their advertising.

Albermarle

the_lunatic_is_in_my_head said:

Exodi said:

Brie said:

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.

Running a national ad campaign and then refusing to offer the price because demand outstrips supply would likely be deemed an unfair commercial practice, and rightly so. 

The proper way forward would be for KFC to realise it had made a blunder ( maybe the marketing dept jumping the gun before sufficient supplies are available ) Pull all the adverts and honour the deal for a day or two before stopping it .

Admiral_Barbarossa

Why does the current advert for this greasy outfit remind me of John Cooper Clarke and Chicken Town!

Please do not search the web for this as you can be offended!

Murphybear

Exodi said:

Brie said:

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.

I didn’t realise KFC sold herrings 

robatwork

Sicard said:

In the 60s in Hounslow the KFC outlet got caught by the health inspectors of using rats instead of chicken. Apparently in the book King Rat the American POW bred rats to sell as chicken to the Japanese guards and got away with it.
Now, I'm not suggeting anything...

I've heard the same story growing up about the one in Harrow.

All these stories appear to be urban myths, and snopes debunks it.  Do you have a reliable link to a news outlet that verifies the story? (Re KFC and rats)

Mr.Generous

JosephK said:

Reminds me of the old story:-

Motorist walks into a garage "I want two Brand XXXX tyres for my car, how much are they?"
Mechanic "£100 each"
Motorist "That's dear, down the road they are advertising them for £75 each"
Mechanic "Why don't you buy them down the road, then"
Motorist "They haven't any in stock"
Mechanic "Oh, when we haven't any in stock we advertise them for £50 each"

Motorist "Ah great, I'll come back when you haven't got any"

Albermarle

Murphybear said:

Exodi said:

Brie said:

Have I misunderstand KFC's attitude?  They won't sell you a 9 piece bucket at the bargain rate as they have no chicken.  But they will sell you a 9 piece bucket at the normal rate because they do have chicken to sell.  So blatantly pulling an advertised special (within their rights of course) in order to maximise the profits for the same number of items?

I would understand if they said they were completely sold out and could only offer you hot wings or a boneless bucket or one of their non meat products.  But one would think if they have an item to sell they would, for the sake of good will, sell it at the advertised price.

While the thread title is 'KFC - no chicken', I'd suggest it's highly unlikely the branch said they have no chicken. I think that's a red herring.

They're likely delaying the advertised special because they have limited supply of chicken and it wouldn't make sense for them to sell what little stock they do have at a discount, when people would be willing pay full price for it.

I didn’t realise KFC sold herrings 

Probably once they were covered in Colonel Sanders batter and deep fried, and then covered in ketchup and mayonnaise, you probably would not notice the difference!

Ath_Wat

KFC probably didn't imagine that anyone could possibly be planning a special trip to KFC and consider it a "treat" to go there.  Who can blame them?