Asus Zenbook power button flashing - won't turn on

spaceboy

Anyone know how to fix this without resetting it? It keeps happening. Laptop is less than 12 months old should I return it?

GDB2222

Google "Asus Zenbook power button flashing". It gives lots of hits.

debitcardmayhem

It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?

spaceboy

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

spaceboy

debitcardmayhem said:

It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?

Yes obviously this was tried. Don't worry I'm not a complete dimwit.

GDB2222

spaceboy said:

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

Returning it after a year is tricky. 

spaceboy

GDB2222 said:

spaceboy said:

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

Returning it after a year is tricky. 

It's less than 12 months old. Think it was bought in September last year.

GDB2222

spaceboy said:

GDB2222 said:

spaceboy said:

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

Returning it after a year is tricky. 

It's less than 12 months old. Think it was bought in September last year.

Where’s it from?

spaceboy

GDB2222 said:

spaceboy said:

GDB2222 said:

spaceboy said:

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

Returning it after a year is tricky. 

It's less than 12 months old. Think it was bought in September last year.

Where’s it from?

Had to check my emails it was Amazon.

debitcardmayhem

spaceboy said:

debitcardmayhem said:

It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?

Yes obviously this was tried. Don't worry I'm not a complete dimwit.

Never doubted you dear boy , but it could be in your power settings eg it may allow windows to turn off USB that is a often a case of this happening.e.g. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-wont-wake-up-from-sleep/b9cb52ce-317e-449c-8781-116bdf517678

GDB2222

spaceboy said:

GDB2222 said:

spaceboy said:

GDB2222 said:

spaceboy said:

GDB2222 said:

Google "Asus Zenbook power button flashing". It gives lots of hits.

Yes it does and I have already done that. Haven't found them much help to be honest.

I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

Returning it after a year is tricky. 

It's less than 12 months old. Think it was bought in September last year.

Where’s it from?

Had to check my emails it was Amazon.

Bought from Amazon, or marketplace?