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Asus Zenbook power button flashing - won't turn on

spaceboy
spaceboy Posts: 1,933 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Techie Stuff
Anyone know how to fix this without resetting it? It keeps happening. Laptop is less than 12 months old should I return it?
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Comments

  • GDB2222
    GDB2222 Posts: 26,535 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • debitcardmayhem
    debitcardmayhem Posts: 13,159 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • spaceboy
    spaceboy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
  • spaceboy
    spaceboy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    debitcardmayhem said:
    It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?
    Yes obviously this was tried. Don't worry I'm not a complete dimwit.
  • GDB2222
    GDB2222 Posts: 26,535 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    spaceboy said:
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
    I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

    Returning it after a year is tricky. 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • spaceboy
    spaceboy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
    I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

    Returning it after a year is tricky. 
    It's less than 12 months old. Think it was bought in September last year.
  • GDB2222
    GDB2222 Posts: 26,535 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    spaceboy said:
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
    I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

    Returning it after a year is tricky. 
    It's less than 12 months old. Think it was bought in September last year.
    Where’s it from?
    No reliance should be placed on the above! Absolutely none, do you hear?
  • spaceboy
    spaceboy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
    I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

    Returning it after a year is tricky. 
    It's less than 12 months old. Think it was bought in September last year.
    Where’s it from?
    Had to check my emails it was Amazon.
  • debitcardmayhem
    debitcardmayhem Posts: 13,159 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 July 2022 at 7:50PM
    spaceboy said:
    debitcardmayhem said:
    It may have gone to sleep (but pressing the button should unlock it) have you tried clicking the mouse or pressing keys on the keyboard?
    Yes obviously this was tried. Don't worry I'm not a complete dimwit.

    Never doubted you dear boy , but it could be in your power settings eg it may allow windows to turn off USB that is a often a case of this happening.e.g. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-wont-wake-up-from-sleep/b9cb52ce-317e-449c-8781-116bdf517678


    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • GDB2222
    GDB2222 Posts: 26,535 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    spaceboy said:
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    spaceboy said:
    GDB2222 said:
    Google "Asus Zenbook power button flashing". It gives lots of hits.
    Yes it does and I have already done that. Haven't found them much help to be honest.
    I have not used one of those, but it does sound like a long button press for 30 seconds gets it going, but I get the impression that the problem recurs.

    Returning it after a year is tricky. 
    It's less than 12 months old. Think it was bought in September last year.
    Where’s it from?
    Had to check my emails it was Amazon.
    Bought from Amazon, or marketplace?
    No reliance should be placed on the above! Absolutely none, do you hear?
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