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Got a new phone a month ago and now I notice a big crack inside the camera lens...
char_student
Posts: 860 Forumite
in Mobiles
I have not dropped the phone and I think the crack may have been there since I got the phone. I have 3 months free insurance, but as I got the phone just a month ago - why should I claim on the free insurance and pay the £25 excess when I think this must be a manufacturing fault.
Any ideas anyone??
By the way the crack is inside the camera lens, and so I do not know how I could have done that (If vodafone try to claim its my fault)
Any ideas anyone??
By the way the crack is inside the camera lens, and so I do not know how I could have done that (If vodafone try to claim its my fault)
:beer: If I say something you like....Please hit the thanks button :beer:
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Comments
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Hi char_student,
I'm sorry to hear that your new phone has a crack on the camera lense, I would like to look into this for you to see if I can help.
If you contact me here using Vodafone Online Contact Form, ensuring that you fill in all the requested fields I can have a look at your account. Please also include the code FIT135 in the body of your text so that your email comes to the right team.
I look forward to hearing from you,
Techgirl
Vodafone UK0
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