Terrible experience with Chase bank

GeoffTF

Bigwheels1111 said:

Amazon purchases as have prime and they don’t

Does Amazon allow that? What do the T&Cs say? The last thing you want is for your bank to decide that you are using your account for fraud.

Bigwheels1111

GeoffTF said:

Bigwheels1111 said:

Amazon purchases as have prime and they don’t

Does Amazon allow that. What do the T&Cs say? The last thing you want is for your bank to decide that you are using your account for fraud.

Who knows, is buying things for friends not allowed ?

I’ve got Prime legacy which is great.
Split between five of us.

leethepee

GeoffTF said:

leethepee said:

Sending them a bank statement for the purchase on my barclaycard is a good shout.  I can do that no problem and will do that right now.  

But when a friend pays another friend cash, its utter madness that they require bank statements from them as evidence of a non fraudulent transaction.

Do you have a receipt for the tickets? Buying online makes that easy.

I do, I sent them the confirmation email which confirms I bought 3 tickets.  The payment he's sent me doesn't match the price of the tickets (as he's paid for himself and another mate)

Warslet

leethepee said:

GeoffTF said:

leethepee said:

Sending them a bank statement for the purchase on my barclaycard is a good shout.  I can do that no problem and will do that right now.  

But when a friend pays another friend cash, its utter madness that they require bank statements from them as evidence of a non fraudulent transaction.

Do you have a receipt for the tickets? Buying online makes that easy.

I do, I sent them the confirmation email which confirms I bought 3 tickets.  The payment he's sent me doesn't match the price of the tickets (as he's paid for himself and another mate)

But it would show the cost of 2 tickets and you would have told them a ticket was for you. I’m assuming it’s not regular and they can see that. Hope you get it sorted soon. 

Noneforit999

We moved £150k into and out of a Chase account in £25k chunks a day over the space of a week, absolutely no questions whatsoever.

It was money my wife inherited but nobody questioned anything, we moved it to about 4 different other banks/accounts. 

Futuristic

Sucks to hear as I’ve only had good experience with Chase but it’s good idea to use separate account for friends/online selling things. I personally use Starling for that then just send it back to Chase

leethepee

Chase have removed the restrictions today but I am made a formal complaint as to lock me out of my account due to someone crediting me some cash is stressful and not in the interests of treating customers fairly.