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Terrible experience with Chase bank

24

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  • jimexbox
    jimexbox Posts: 12,483 Forumite
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    edited 11 July 2022 at 7:43PM
    I've moved large amounts in and out of Chase without issue over the last few months.

    Banks obviously use certain criteria that flags suspicious activity. Your activity was flagged as suspicious. I don't claim to know what constitutes such activity, but transferring 10s of thousands doesn't seem to be one of them. 
  • £4000 transferred in £3200 out next day £800 out day after and had to pull some out of savings couple days after that, all transfers no cash
  • masonic
    masonic Posts: 27,561 Forumite
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    edited 11 July 2022 at 8:39PM
    jimexbox said:
    I've moved large amounts in and out of Chase without issue over the last few months.

    Banks obviously use certain criteria that flags suspicious activity. Your activity was flagged as suspicious. I don't claim to know what constitutes such activity, but transferring 10s of thousands doesn't seem to be one of them. 
    Transfers between different accounts in your name are probably not going to cause problems. Receiving a £4k payment from another individual could be seen as more suspicious. Especially if accompanied by a communication from the sending bank, the exact details of which are unclear. And what of the person who sent the money and their own financial affairs? There is likely more to the story.
  • dunstonh
    dunstonh Posts: 119,924 Forumite
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    £4000 transferred in £3200 out next day £800 out day after and had to pull some out of savings couple days after that, all transfers no cash
    For a new account, that could be problematic if the credits were not from a known company.   On paper this is how money laundering transactions appear.  i.e. an amount in but then split into different amounts over a period of days but total the original amount in.    The details of the payer and where the money went would be important in the investigation.   This could be viewed as a  potential layering transaction.


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dunstonh said:
    £4000 transferred in £3200 out next day £800 out day after and had to pull some out of savings couple days after that, all transfers no cash
    For a new account, that could be problematic if the credits were not from a known company.   On paper this is how money laundering transactions appear.  i.e. an amount in but then split into different amounts over a period of days but total the original amount in.    The details of the payer and where the money went would be important in the investigation.   This could be viewed as a  potential layering transaction.


    If I new what’s going on and it is his account asking for money back and he’s lying to me ( but I don’t think so) I could go up and get my stuff back before it disappears.
  • penners324
    penners324 Posts: 3,530 Forumite
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    Sounds like the buyer has flagged the payment as fraudulent. That the money has already left your account has caused an AML review as well.

    Sounds like the bank think you may be a fraudster or a money mule.
  • Daliah
    Daliah Posts: 3,792 Forumite
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    edited 12 July 2022 at 10:42AM
    Sounds like the buyer has flagged the payment as fraudulent. That the money has already left your account has caused an AML review as well.

    Sounds like the bank think you may be a fraudster or a money mule.
    That’s one possibility. Another one could be that the buyer is under investigation, and the OP is now also being investigated because there is a connection between them. But it’s all speculation. None of us is likely to ever know the reason.

  • wow, reading that lawyer firm link above its quite scary, enough to make me want to keep the minimum in my account possible (probably a good idea anyway).
  • masonic
    masonic Posts: 27,561 Forumite
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    wow, reading that lawyer firm link above its quite scary, enough to make me want to keep the minimum in my account possible (probably a good idea anyway).
    Yet another reason to hold multiple accounts with unrelated banks.
  • k_man
    k_man Posts: 1,636 Forumite
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    masonic said:
    wow, reading that lawyer firm link above its quite scary, enough to make me want to keep the minimum in my account possible (probably a good idea anyway).
    Yet another reason to hold multiple accounts with unrelated banks.
    A credit card for emergency use (if available to you), with a different bank can also be useful should you lose access to main account/funds (for any reason)
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