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Levi Jean's incorrect leg measurement

Toyah14
Toyah14 Posts: 34 Forumite
Fourth Anniversary 10 Posts
edited 2 July 2022 at 11:07AM in Consumer rights
Thank you for looking.
I bought a pair of levi jeans around 8 weeks ago and have only just wore them. They are a 32 length leg , my usual length, upon wearing them I found they were too short, so I measured them and they are in fact a good inch to short, measuring just under 31 inches.
Would I be within my rights to return them?
Thank you 
«134

Comments

  • user1977
    user1977 Posts: 17,614 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    You haven't told us where or how you bought them. But generally speaking, yes if they don't correspond with the description then you have a right to a refund/replacement.
  • Toyah14
    Toyah14 Posts: 34 Forumite
    Fourth Anniversary 10 Posts
    user1977 said:
    You haven't told us where or how you bought them. But generally speaking, yes if they don't correspond with the description then you have a right to a refund/replacement.
    Thank you...
    I bought them from a Levis shop and will be returning them today, I just needed some assurance i would be within my rights, they were sold and described  as 32 inch leg, so I think I may have a leg to stand on! excuse the pun.
  • powerful_Rogue
    powerful_Rogue Posts: 8,313 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Take your tape measure with you!
  • Toyah14
    Toyah14 Posts: 34 Forumite
    Fourth Anniversary 10 Posts
    Take your tape measure with you!
    I will thank you and one of my levis that actually measure 32 inches.
  • Grumpy_chap
    Grumpy_chap Posts: 18,098 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Are they the same design of jean as you normally wear?
    Different styles (model numbers) might have variances in actual leg length for the same stated leg length. 725 have a different lower end point than 312, for example.

    FWIW, I recently had a concern with Levi jeans and the customer service was fantastic - I actually had a thread on here.
  • Toyah14
    Toyah14 Posts: 34 Forumite
    Fourth Anniversary 10 Posts
    Are they the same design of jean as you normally wear?
    Different styles (model numbers) might have variances in actual leg length for the same stated leg length. 725 have a different lower end point than 312, for example.

    FWIW, I recently had a concern with Levi jeans and the customer service was fantastic - I actually had a thread on here.
    Thank you, I do wear diffent style's.I will check that out , but I would have thought that wouldn't make any difference.
    Glad to hear they were fantastic with you, I tried to contact customer service but they are not available today. 
  • What leg measurement is on the patch behind the belt loops and on the label inside the jeans?

    As others have said, I wouldn't be at all surprised if different styles have differing actual leg lengths for a stated 32" leg.

    I also wouldn't necessarily expect the stated leg length to correspond too closely to a tape measure...
  • shiraz99
    shiraz99 Posts: 1,829 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Toyah14 said:
    Take your tape measure with you!
    I will thank you and one of my levis that actually measure 32 inches.
    How you measuring the leg length?

    Are those pairs of jeans different styles, if they are you can't really compare like that.
  • Toyah14
    Toyah14 Posts: 34 Forumite
    Fourth Anniversary 10 Posts
    What leg measurement is on the patch behind the belt loops and on the label inside the jeans?

    As others have said, I wouldn't be at all surprised if different styles have differing actual leg lengths for a stated 32" leg.

    I also wouldn't necessarily expect the stated leg length to correspond too closely to a tape measure...
    Thank you... they are a 32 and where as I wouldn't expect them to be dead on, I wouldn't expect to be that much difference. 
  • Toyah14
    Toyah14 Posts: 34 Forumite
    Fourth Anniversary 10 Posts
    shiraz99 said:
    Toyah14 said:
    Take your tape measure with you!
    I will thank you and one of my levis that actually measure 32 inches.
    How you measuring the leg length?

    Are those pairs of jeans different styles, if they are you can't really compare like that.
    I am measuring from the gusset inside leg, the jeans are the same style.
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