TSB Mortgages... How long is normal to wait?

goldhair86

thelastofman said:

We had an amendment to property price and TSB requested an updated proof of deposit despite no change. Took 2 days for mortgage broker to let us know and then another 3 days for TSB to respond requesting address format to match postal address for this document.

Anyone able to offer insight into how TSB review things? Do they do one thing at a time (request document, review and tick and then the next thing)? Or do they request all documents required at the same time?

I’m wondering whether we will have more documents requested after this is satisfied or we’ll have an offer. 

Once they have all updated documents do they then do a final round of underwriting or is it the same team checking documents who can proceed with offer?

I’m not sure to be honest. My application was via a broker and I submitted one lot of paperwork - bank statements, payslips etc and then they did a valuation and I got my offer. The whole process took around 4 weeks but I never called TSB myself at any point, I just impatiently waited. If I was in your shoes though I would definitely contact TSB directly. In my view, the mortgage brokers don’t seem to rush anything!