Damaged Lego Box, limited edition

in Consumer Rights
22 replies 1.1K views
badbunny42badbunny42 Forumite
53 Posts
Part of the Furniture 10 Posts Photogenic Combo Breaker
I'm in a difficult situation and I really don't know what to do.
I bought a Lego crowdfunded Sheriffs Safe last year and it finally got delivered this week by DPD
Unfortunately the box was badly squashed and damaged in transit (The packaging was also badly damaged and had apparently been opened)
The set itself was a limited production run so Lego cannot replace it, and I cannot return it for a refund because it's pretty much irreplaceable without paying several times its cost on auction sites
Lego have offered 2000 VIP points, which is pretty much valueless

The set is for my girlfriend, a long time Lego collector/enthusiast, and the box condition is as important as the contents

Does anybody have any advice?


PS. I know that this is relatively unimportant in the grand scheme of things, especially at the moment with shrinking incomes and increasing prices


Sign In or Register to comment.
Latest MSE News and Guides

Gin, gee-gees & groceries

This week's MSE Forum highlights

Team Blog

2for1 adult tickets to theme parks

Via selected £1-£3 Kellogg's promo packs

MSE Deals