3 days to end of So Energy contract; only So Flex variable offered/no details
edited 22 June at 5:24PM in Energy
41 replies 662 views
Hello, I don't want to be with So Energy, but, after a lot of research, and for various reasons, they unfortunately are the least worst, despite e.g. 6 months lack of response when emailing about disability/cold/having to use an oil fire a lot and asking about 24-hour tariffs ... even when they did reply, there was no reference about tariff only overwhelming information about what is involved in raising the meter, which I'd also broached and have now cancelled via email.
When I go to my account page and click through renewal, only So Flex variable option is shown, but no details. It's an out-of-contract tariff, yet I'm not out of contract. I have an Economy 10 mechanical meter I'm happy to continue with, but don't know if So Flex is a 24-hour tariff or 10 hours; can't find information anywhere. I'd prefer 24 hours/more warmth, but, like most likely everyone, would prefer some kind of fixed tariff. I don't know if everyone is being forced into variable tariffs, but don't want to call up and be railroaded into anything, so would be grateful for any advice.
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