Curry’s Item won’t refund or exchange

Jenni_D

In which case that post was completely irrelevant and misleading as a reply to a post regarding an online (Currys eBay store) purchase, wherein Mr. L was stating that NO relevant T&Cs were provided.

the_lunatic_is_in_my_head

Alderbank said:

the_lunatic_is_in_my_head said:

longjohnjohnson said:

the_lunatic_is_in_my_head said:

I purchased something from the Currys eBay store a few months back, zero durable information was provided.

If they didn't provide the OP with the required information on the right to cancel then the OP would still be within the cancellation period. If they didn't advise the OP must return the goods and provide the cost of this then Currys would have to collect at their cost also.  

OP the easiest way to answer this is to post screenshots/photos of all emails, messages and paperwork (with personal information redacted). 

This is often provided on the back of invoices or receipts.

For example. And that is a Curry's receipt in case you were wondering.

That only shows their company policy as it mentions unopened, unused (which if it was an in store purchase is fine). 

The image is of a till receipt. 
Till receipts are only issued for in-store purchases.

I mentioned the OP may have an extended cancellation period and to check the durable info given.

Our friend of many names posted a photo of a receipt, presumably in reference to durable info, but what is written on it doesn't have anything to do with the right to cancel and so doesn't have anything to do with the topic (as the OP has opened the goods and so can't use Curry's 21 day policy).

I said it's fine if the purchase is in store because I didn't wish to imply there is anything wrong with what is written on the back of receipt, what I should have said was that what is written is fine as an addition to consumer rights.