Is this fix to NextOnlineV14 worth it or not?

Bhavv

Is is how useful eon next support is.

I sent a screenshot of the plan in the linked thread.

My question was 'May I please be offered this plan, or receive an explanation why I am not eligible?'.

Their reply was simply:

'These are the plans we offer, tell !e which one you would like'

And a simple copy paste of the plans I can already select through my account.

So it looks like I will have to use the phone, though I'm not sure anyone will have any idea about it.

Mstty

Bhavv said:

Is is how useful eon next support is.

I sent a screenshot of the plan in the linked thread.

My question was 'May I please be offered this plan, or receive an explanation why I am not eligible?'.

Their reply was simply:

'These are the plans we offer, tell !e which one you would like'

And a simple copy paste of the plans I can already select through my account.

So it looks like I will have to use the phone, though I'm not sure anyone will have any idea about it.

There is an eon Forum as well to try

https://community.eonnext.com/threads/4376-Next-Loyalty-24M-Fixed-Rate?p=10874

Bhavv

So I got one thats a bit less as the pricing is based on area:



Gas is a tiny bit higher which I don't care about as I barely use it, and the electricity is fixed before the price hike in October.

If anything does get cheaper, theres no exit fees.

Mstty

Bhavv said:

So I got one thats a bit less as the pricing is based on area:



Gas is a tiny bit higher which I don't care about as I barely use it, and the electricity is fixed before the price hike in October.

If anything does get cheaper, theres no exit fees.

Superb and that's the most you can ask for at the moment to be happy with your decisions👍👍

Bhavv

Yes it just means paying more for 3.5 months to fix the price for October which I decided was worth it for this price.

diystarter7

Slightly OT but why the massive standing charges?

Bhavv

diystarter7 said:

Slightly OT but why the massive standing charges?

The standing charges are actually the same as SVR, just the unit prices are different, so no bother with those.

stewie_griffin

diystarter7 said:

Slightly OT but why the massive standing charges?

They’re normal for Standing Charges nowadays. I’m guessing you’re still on an old fixed tariff.

Ultrasonic

diystarter7 said:

Slightly OT but why the massive standing charges?

They're in line with the standard variable standing charges, which are where they are for the reasons given here:

MSE update: Why has the standing charge for electricity nearly doubled? — MoneySavingExpert Forum

graystan

I'm an existing Eon Next Flex customer but cannot seem to find the  Next Online v15 one-year fix mentioned in the recent MSE newsletter. The site only shows me v13 one-year fix?